Senior Platform Architect

You will be part of the Customer Excellence Group and will accelerate platform adoption and improve customer outcomes. You will help to establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. You will ensure customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This role involves working with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. Being an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. You will translate business information and technical requirements into an architectural blueprint to achieve complex goals and support the sales effort by scoping and estimating the engagement and change orders.