Travel and Expense Manager

Zendesk

Remote regions

US

Salary range

$116,000–$174,000/yr

Benefits

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Key Responsibilities:

  • Manage the global Travel and Expense program, ensuring alignment with company objectives and financial discipline.
  • Act as the primary lead for key T&E systems and vendors, owning relationship management and contract renewals.
  • Lead audit remediation and ensure global compliance with T&E policies and controls.

Strategic Initiatives:

  • Lead the Travel RFP process from inception to implementation, managing vendor selection and global rollout.
  • Architect and implement scalable process improvements to streamline the T&E experience for employees.
  • Oversee administration of T&E systems, ensuring optimization for global scale and integration with procurement workflows.

Stakeholder Engagement:

  • Drive communication strategy for T&E updates, ensuring stakeholders are informed and trained on new processes.
  • Partner with Finance, IT, and Legal leadership to ensure the T&E program supports broader business goals.
  • Provide excellent customer support to employees interacting with T&E tools and programs.

Zendesk

Zendesk builds customer experience software to simplify business complexity and create meaningful connections. It is a global company with a hybrid work model, fostering a collaborative and inclusive culture.

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