Patient Financial Counseling Assistant

About the Role:

• Support patients navigating financial and insurance aspects of their care journey.
• Work at the intersection of healthcare, customer service, and revenue cycle operations.
• Ensure patients understand coverage, financial responsibilities, and assistance programs.

Key Accountabilities:

• Explain insurance coverage and benefits in a clear, accessible way.
• Guide patients through financial assistance applications and documentation.
• Create cost estimates, collect deposits, and establish payment plans.

Requirements:

• High school diploma or GED required; experience in healthcare or customer service preferred.
• At least 6 months of related experience and strong communication skills.
• Comfortable with Windows, Excel, and web-based platforms.

Benefits:

• Comprehensive medical, dental, and vision insurance with employer contribution.
• Paid time off including vacation, sick leave, and 11 paid holidays.
• Remote work flexibility and retirement plans with employer contributions.