Job Description

As a Support Specialist, you will assist clients with technical support through support emails, phone calls, and online training meetings. Additional responsibilities include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team. Responsibilities include expertise in our software, resolving software errors, testing functionality and bug fixes, escalating support requests, providing user training, and maintaining file servers. Being a trusted resource for key accounts, educating customers and demonstrating new features.

About Momentus Technologies

Momentus Technologies provides industry-leading event and venue management software to customers in over 50 countries around the world.

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