Director/VP, Revenue Operations and Commercial Systems

Commercial Systems Ownership:

• Serve as executive business owner of Salesforce and the broader commercial systems environment.
• Define and execute the roadmap for Salesforce and directly related commercial technology.
• Establish Salesforce as the enterprise system of record for commercial execution, forecasting, and operational visibility.

Metrics, Data & Governance:

• Define and govern commercial metric definitions, data standards, forecast categories, and sales stage criteria.
• Drive data quality, governance, and adoption across Sales, Product, Finance, and Customer Success.
• Establish pipeline, opportunity, and data governance standards enforced consistently across the commercial organization.

Forecasting & Reporting Discipline:

• Design and own a standardized forecasting methodology and operating cadence.
• Build and maintain a trusted, repeatable board and executive reporting package.
• Reconcile Salesforce reporting with Finance actuals and resolve discrepancies at the source.

Roadmap & Vendor Management:

• Own and prioritize the commercial systems roadmap, sequencing future capabilities against the core reporting and forecasting foundation.
• Evaluate and manage vendors and implementation partners against defined outcomes, not just delivered features.