Customer Assurance Manager (East Coast Preferred)

Seeking an experienced Customer Assurance Manager to lead Wiz’s Internal Customer Assurance program for our Information Security Organization, with a focus on securing a modern, cloud-first enterprise. The ideal candidate will be responsible for building and managing a comprehensive customer assurance program, ensuring that customer security and compliance needs are met with precision and excellence. Additionally, they will lead customer-facing discussions, translate technical security controls into clear, business-relevant language, and continuously evolve the assurance strategy to align with customer expectations and industry trends. Furthermore, they will play a pivotal role in developing metrics to measure success and guide program improvements. The role involves supporting customer inquiries, leveraging tools and technologies, expanding the Customer Assurance Function, fostering relationships, leading customer-facing security discussions, translating technical controls for business relevance, managing customer security portals, collaborating with internal teams, operationalizing customer commitments, defining and evolving strategy, measuring effectiveness, and staying informed on trends.