Job Description
Responsibilities:
- Support the Operations Section Manager with personnel administration, strategic planning, and staff planning.
- Mentor network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
- Participate in shift lead duties to serve as “queue managers”.
Technical Skills:
- Maintenance, patching, and troubleshooting support for NIHNet’s DWDM circuits (fiber rings).
- Work with Network Architecture team to identify and recommend software defined networking (SDN) solutions.
- Coordinate with Office of Research and Facilities (ORF) to communicate issues and changes.
Wireless LAN Support:
- Support Cisco-based, backend infrastructure for wireless LANs.
- Recommend wireless LAN changes to IC POCs based on anomalies detected by CIT tools.
- Ensure wireless configurations and solutions are in accordance with published CIT Wireless Baseline Standards.
About GovCIO
GovCIO is a team of transformers--people who are passionate about transforming government IT.