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Responsibilities:
- Deliver white-glove customer service through phone, email, and chat channels.
- Drive continuous improvement to the customer service experience.
- Expand financial services expertise in equities trading, margin, and options.
Requirements & Skills Needed:
- Active FINRA Series 7 and 63 Licenses with 1+ years customer-facing brokerage experience.
- Excellent customer service, written, and verbal communication skills.
- Self-starter and ambitious learner comfortable with ambiguity.
Life @ Crypto.com:
- Empowered to think big and try new opportunities.
- Transformational and proactive working environment.
- Growth from within with development of new skill-sets.
Benefits:
- Competitive salary and attractive annual leave entitlement.
- 401(k) plan with employer match.
- Company-sponsored group health, dental, vision, and life/disability insurance.
Crypto.com
Crypto.com is a global cryptocurrency platform founded in 2016, serving over 150 million customers. The company fosters a transformational and proactive working environment, empowering employees to develop innovative solutions and grow from within.