Respond to investment executive and client needs, concerns, and questions.
Assist in account opening process and maintain electronic client files.
Provide highest level of service and ensure accuracy in transactions.
Osaic is a financial services firm that supports over 11,000 Financial Professionals across the country. The company offers a collaborative and entrepreneurial culture focused on providing best-in-class service to clients.
Act as primary point of contact for clients, handling inquiries via email, live chat, and phone calls within SLAs.
Provide excellent customer support by identifying needs and solving tasks individually, while liaising with internal teams.
Maintain product knowledge, contribute to side projects like FAQ upkeep, and communicate feedback with management.
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure. As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, we prioritize investing in our people.
Review and approve marketing materials for FINRA and SEC compliance using the Hadrius tool.
Support new account opening, cash transfer review, and SAR filings.
Assist in maintaining Written Supervisory Procedures and monitoring regulatory developments.
Frec builds tax-aware investment tools to help investors hold onto more of what they earn. They have grown 50% QoQ with over $1B in customer assets, backed by Greylock Partners and other investors.
Assist clients and broker partners as first point of contact on service needs and issues.
Handle brokerage questions across account services, trading, transfers, funding, and operations.
Support ad hoc projects and operational initiatives as assigned by management.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, and more. With a team of 380+ globally distributed members, they are backed by top-tier investors and serve hundreds of financial institutions across 40 countries.
Own and execute day-to-day brokerage operations across OnePay Invest and Crypto, ensuring accurate and compliant trade and asset lifecycle management.
Serve as the designated principal (Series 24) to supervise operations, enforce SEC/FINRA regulations, and lead real-time incident resolution.
Partner with India-based operations lead for continuous coverage, manage core brokerage functions like settlements and ACATS, and drive automation using AI tools.
OnePay is a consumer fintech that provides an all-in-one financial services platform blending banking, savings, credit, investing, and crypto. Backed by Walmart and Ribbit Capital, the company is scaling rapidly with a culture that values speed, low ego, and a drive to fix the broken financial system.