Senior IT Support Analyst

Cyderes

Remote regions

Canada

Salary range

$70–$100/hr

Benefits

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About the role:

  • Provide production support for enterprise PingFederate environments.
  • Troubleshoot complex SSO and authentication issues.
  • Participate in on-call rotation.

Responsibilities:

  • Administer, configure, and maintain PingFederate in production.
  • Support SSO using SAML 2.0, OAuth 2.0, and OIDC.
  • Perform platform upgrades, patches, and health monitoring.

Requirements:

  • 5-7+ years of experience in IT application support and IAM.
  • Strong hands-on PingFederate administration.
  • Knowledge of UNIX/Linux, JSON, PowerShell, Git, and regular expressions.

WHY CYDERES:

  • Medical and life insurance for you and dependents.
  • Maternity and paternity leave, paid time off.
  • Professional development reimbursement and LinkedIn Learning access.

Cyderes

Cyderes delivers Identity & Access Management (IAM), Exposure Management, and risk programs to help organizations stop active threats with Managed Detection & Response (MDR) powered by their entity fabric, Meridian. They are a Great Place to Work Certified™ global team that integrates with existing tools and is augmented by AI.

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