Rider Onboarding Associate

What You’ll Be Doing:

• Deliver in-person onboarding sessions across the UKI to lead face-to-face rider onboarding and support operations within regional Rider Onboarding Hubs.
• Secure hyper-local supply by targeting and resolving rider supply deficits in historically hard-to-source areas to maintain fleet consistency.
• Manage seasonal demand by executing targeted supply plans for peak and seasonal trading periods.

What You’ll Need to Thrive:

• Operational capability: Proven experience in fast-paced environments like technology, start-ups, food delivery, or as a Deliveroo Rider.
• Autonomy and adaptability: Self-starter mindset with ability to work solo, adapt quickly to changing field conditions.
• Stakeholder communication: Strong empathetic listening and communication skills to influence diverse teams and rider applicants.

Why Join Us:

• Make a visible impact every day: Your work directly improves experiences for customers, partners, and riders.
• Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace, and real responsibility.
• Build a career, not just a role: Stretch yourself, develop new skills, and grow as the business evolves.

Our Global Structure:

• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
• Together, we’re unlocking new possibilities as one global team.