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  • Deliver in-person onboarding sessions across the UKI to source and onboard riders, ensuring marketplace supply meets demand.
  • Secure hyper-local supply in historically hard-to-source areas and manage seasonal demand with targeted plans.
  • Optimize onboarding processes and enhance the rider experience by collaborating with internal teams and refining systems.

Logistics Communication Autonomy Data Analysis Salesforce

14 jobs similar to Rider Onboarding Associate

Jobs ranked by similarity.

United States Unlimited PTO 16w maternity 16w paternity

  • Own Dasher quality for catering by taking end-to-end ownership of delivery quality, ensuring on-time arrival, accurate drop-off, and clean handoff.
  • Find the right logistics model by testing different approaches to Dasher selection, batching, timing, and equipment to see what holds up in the real world.
  • Use AI to optimize operations by building automated workflows and turning manual analysis into repeatable processes the team can scale.

DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery. They are growing rapidly, constantly changing, and committed to employee well-being through comprehensive benefits and a diverse, inclusive culture.

India

  • Own the relationship for one to two BPO partners against DoorDash's full Customer Experience performance matrix.
  • Run performance-management mechanism end-to-end and produce Weekly and Monthly Business Reviews for Director read.
  • Proactively diagnose and remediate performance issues, and partner with cross-functional teams to unblock partner performance.

DoorDash is a technology and logistics company that enables door-to-door delivery, aiming to empower local economies and go from a food delivery platform to one that delivers any goods. The company is growing rapidly and changing constantly, offering team members opportunities to share unique perspectives, solve challenges, and own their careers.

Global

  • You run supply chain operations for a curated expert network, keeping data clean and the machine moving.
  • You publish weekly funnel numbers, run onboarding mechanics, reactivation campaigns, and bridging touchpoints.
  • You design and execute scoped deliverables end to end, on your own schedule, as long as the cadence holds.

Taste Labs builds the data and infrastructure layer for taste, aiming to make AI feel right, not just correct. They raised $18.5M in seed funding co-led by Amplify and CRV, and most frontier labs are already their customers.

Europe

  • Drive revenue growth by acquiring and managing mid-sized restaurant and hospitality businesses.
  • Build strong relationships with decision-makers, offering tailored SaaS solutions to improve efficiency.
  • Deliver value-based product demonstrations and handle objections to close deals.

Deliverect provides a connected suite of on and off-premise solutions for the food and retail industries, streamlining operations and expanding revenue. They are a rapidly scaling SaaS unicorn with a global team that values transparency and innovation.

$55,000–$95,000/yr
Europe Asia

  • Drive execution of the program delivery plan, coordinating across Product, Engineering, Design, and Marketing to ship on schedule.
  • Post-launch, own the operational coordination framework that connects each product with supporting teams, including intake, SLAs, and escalation paths.
  • Maintain accurate tracking in Jira, communicate status updates, and capture feedback to improve delivery and operational metrics.

Xsolla is an AdTech company evolving its partner platform to support a growing portfolio of audience-specific products and experiences. They are a multi-national team with roles distributed across several countries, operating in a high-trust, high-visibility environment.

USA

  • Lead a specialized pod of 5–6 direct reports to unify the account management lifecycle for professional fleets.
  • Drive professional supply performance for WAV and Livery categories to meet district demand.
  • Standardize operational blueprints by enforcing consistent processes and documentation across market launches.

HopSkipDrive creates opportunity through mobility by providing safe, fast supplemental student transportation. Founded by three moms, we have facilitated over five million rides across 20+ states, are a Series D company with $100M raised, and have been recognized on the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists.

$250,000–$250,000/yr
US Unlimited PTO

  • Develop the gig economy vertical by identifying and engaging rideshare platforms, delivery networks, freelance marketplaces, workforce platforms, home services marketplaces, and other gig economy businesses.
  • Own the sales process by leading meetings, building relationships, marshalling resources, preparing analytical business cases, and closing commercial agreements.
  • Build trusted relationships with fraud, risk, trust & safety, operations, compliance, identity, worker onboarding, platform integrity, and executive stakeholders.

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors and recognized by Forbes Fintech 50, the company is growing extremely quickly and has earned recognition from TechCrunch, CNBC, and Bloomberg.

US Unlimited PTO

  • Own the onboarding relationship for each customer, keeping implementation on schedule.
  • Configure the platform, set up integrations, and train customers effectively.
  • Use AI tools to improve onboarding efficiency and identify issues early.

Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.

Global

  • Serve as a long-term strategic partner to restaurant clients, using data, insights, and execution to increase online orders, optimize operations, and unlock growth.
  • Maintain client records in Salesforce, develop proposals in Google Workspace, and analyze metrics like order trends and retention using data tools.
  • Act as a bridge between clients and internal teams, monitor market trends, and execute with a results-oriented mindset to drive measurable outcomes.

BeyondMenu helps 15,000 independent restaurants win with digital hospitality — SEO, online ordering, guest engagement, retention, and revenue-driving tools. They are a leading revenue partner for independent restaurants with a collaborative, high-performance, international team.

$19–$19/hr
US

  • Assist 1099 service partners with onboarding, account management, scheduling, and payment questions.
  • Monitor service dashboards and proactively reach out for real-time support via phone, email, and text.
  • Troubleshoot technical problems, cross-reference internal data, and escalate operational issues to warehouse teams.

Fetch is a venture-backed company redefining multifamily living through package delivery, valet trash, Fetch Market, and storage solutions. Operating nationwide with rapid growth ahead, the company combines logistics, technology, and hospitality to shape the future of multifamily living.

$65,000–$85,000/yr
US Unlimited PTO

  • Manage a portfolio of affiliate and API-integrated demand partners, acting as their primary day-to-day contact for campaign management and support.
  • Support partner onboarding by coordinating with technical teams to ensure integrations are completed accurately and on schedule.
  • Monitor live campaigns, flag performance anomalies, and assist partners with technical questions related to API documentation and tracking setup.

Xsolla is a global commerce company that provides tools and services to help video game developers fund, distribute, market, and monetize their games. Headquartered in Los Angeles, they have helped over 1,500 game developers grow their businesses worldwide and emphasize a supportive, collaborative culture.

$80,000–$95,000/yr
US Unlimited PTO

  • Own end-to-end onboarding and training for new Connect and Ad Sales customers.
  • Manage customer lifecycle, driving adoption, retention, and growth using data.
  • Oversee ad campaign execution and act as first-line technical support.

Dutchie is the leading technology platform powering the cannabis industry. It is a fast-growing company with a collaborative culture.

$50,000–$62,500/yr
US

  • Manage projects to train customers on logistics software and analyze routing operations.
  • Implement tools and verify customer data to optimize logistics services.
  • Provide post-implementation support and adapt to shifting priorities.

VIP is a technology company with deep roots in the beverage distribution industry. They are growing fast and offer a platform with significant growth ahead.

Global

  • Handle customer service and communication, including responding to emails and providing order updates.
  • Manage order processing, delivery coordination, and administrative support tasks.
  • Prepare reports and maintain spreadsheets using Excel and Google Sheets.

20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.