Manage a team of Data Collection Driving Operations field resources and oversee day-to-day operations.
Conduct periodic reviews, facilitate team meetings, and collaborate with other team members to manage workload.
Provide SME advice on regional issues, assist in resource planning, and ensure quality and financial controls.
TSMG provides field projects and data collection driving operations services. They are a company focusing on operations management with a culture that values team collaboration and continuous improvement.
Lead operational excellence by overseeing day-to-day functions to ensure efficiency, consistency, and alignment with business goals across teams.
Drive performance and accountability by setting clear goals, monitoring KPIs, and holding teams responsible for service levels and quality standards.
Collaborate cross-functionally with leaders in Quality, Training, Workforce, Product, and Data to identify gaps and implement scalable solutions.
Papa provides social support by pairing older adults and families with trained companions to reduce loneliness and improve health. Founded in 2017 and headquartered in Miami, the company is backed by major investors and fosters a people-first culture focused on community and belonging.
Lead, mentor, and empower a team of Account Managers to drive strategic growth and retention of mid-market accounts representing a significant portion of annual revenue.
Develop and execute the overarching account strategy for the mid-market segment, aligning with company revenue goals and market opportunities.
Cultivate executive-level relationships, serve as escalation point for complex client needs, and oversee aggregate revenue performance to ensure retention and growth targets.
Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions. Founded in 2015, the company employs a diverse and engaging group of people who believe in the power of great ideas and value thoughtful actions, empathy, and transparency.
Develop deep product knowledge and manage a portfolio of campus accounts to drive demand and satisfaction.
Conduct regular partner check-ins, resolve issues, and maintain accurate records of interactions.
Collaborate with the Commercial team to identify growth opportunities and represent the customer perspective internally.
Avride develops autonomous vehicles and delivery robots to redefine mobility. The company is home to top talent and focuses on innovation, sustainability, and connectivity, with delivery robots already in the market.
Manage operations at multiple locations, ensuring high standards and scalability as an interim leader.
Oversee fleet management, team development, training, and compliance while maintaining customer relationships.
Handle full P&L responsibility and coordinate with HR, safety, and finance teams for operational efficiency.
Zūm is revolutionizing student transportation with its cloud-based platform that connects people, vehicles, and operations in real time. Backed by Sequoia Capital, GIC, TPG, and Softbank, Zūm serves over 4,500 schools and has been recognized as one of Fast Company's Most Innovative Companies.
Lead, coach, and develop a Key Account Management team with focus on performance and growth.
Take overall responsibility for revenue and growth targets of the portfolio, including steering KPIs like GMV, promotions, and retail media.
Drive strategic development of our marketplace partner business, identify new business models, and optimize processes and playbooks.
Redcare Pharmacy is Europe's leading online pharmacy, driven by dedicated teams and cutting-edge innovation. We create a pleasant and cooperative work environment where every employee feels comfortable and contributes to our vision 'Until every human has their health'.
Lead and scale a team of Strategic Account Executives to drive acquisition and growth within high-potential corporate accounts.
Own pipeline, forecasting, and Salesforce hygiene, coaching the team to hit targets and close complex deals.
Build repeatable systems for account planning and cross-functional collaboration to maximize customer value and retention.
EzCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs and order from over 125,000 restaurants nationwide. The company is a high-growth environment with a people-first sales culture, focusing on collaboration innovation and work/life harmony.
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics including service levels, quality, and customer satisfaction.
Partner with WFM, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Honk is a technology-driven roadside assistance platform connecting enterprise customers with a nationwide network of independent service providers. We are a PE-backed, scaling fast remote-first company aggressively investing in automation and AI.
Lead, scale, and coach teams managing clinical intake and family onboarding pipelines.
Drive funnel conversion with aggressive speed-to-lead times and maximize inquiry-to-orientation rates.
Oversee high-volume data collection and champion operational agility through continuous improvement.
AnswersNow is trailblazing the future of autism therapy with a virtual ABA therapy platform designed by clinicians. They operate fully remote and are scaling their team to reshape autism therapy.
Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
Apply project management principles to manage special projects, scrum tracking, and process documentation.
Foster cross-functional collaboration with departments like business development and clinical teams.
Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Own and manage a portfolio of restaurant partners to drive performance and operational reliability on the platform.
Analyze KPIs, identify trends, and collaborate cross-functionally with Sales, Logistics, and Customer Success to optimize operations.
Act as an ambassador for Sharebite's mission, visiting partners and client sites as needed to ensure smooth execution.
Sharebite is a food ordering platform that enables companies to feed their employees while donating meals to fight food insecurity. Recognized as a fast-growing company with a mission-driven culture, they have been featured on Inc. 5000 and Fast Company's Best Workplaces for Innovators.
Manage urgent morning-of requests and absence backfills to ensure undisrupted student learning.
Build strong relationships with school partners and educators, proactively identifying new opportunities.
Drive territory strategy through data analysis and collaborative syncs to optimize supply and demand.
Zen Educate is a technology company that matches schools with temporary educator staff, aiming to reduce fees and improve pay for educators. They are a high-growth startup that recently raised $37 million in Series B funding, fostering a collaborative and mission-driven culture.
Own account implementations, field execution, and operational resets across multiple markets.
Develop playbooks, training, and standards to ensure processes are adopted network-wide.
Coach field teams and use operational data to drive continuous improvement and measurable success.
Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Lead day-to-day operations of the Philippines-based Order Management team, ensuring SLA achievement and high-quality order processing.
Drive team performance through KPIs, quality measures, and continuous improvement initiatives.
Foster a culture of accountability, collaboration, and professional development while managing operational risks.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. With over 16,000 academic institutions and corporations in more than 185 countries, they offer a remote-first culture and a diverse community united by a shared desire to make a difference.
Manage and grow relationships with transit agency clients, driving account retention and expansion.
Leverage SaaS and public sector expertise to deliver value and improve on-time performance.
Collaborate cross-functionally to align solutions with customer needs and company goals.
Swiftly is a leading transit data platform that helps cities improve service reliability and efficiency. With over 200 transit agencies in 12 countries and a fully distributed team, Swiftly fosters a mission-driven culture focused on impact, diversity, and growth.
Lead and develop a high-performing claims organization across rideshare property, auto, and bodily injury lines.
Own the end-to-end customer claims experience, driving service quality, efficiency, and regulatory compliance.
Partner with product and engineering teams to enhance claims systems and automation tools.
This company is a partner of Jobgether, offering a modern, technology-enabled claims organization focused on rideshare-related claims. They are a remote-first, high-growth firm with an inclusive culture and a focus on automation and customer-centric innovation.
Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.
Lead and mentor a team of 8–10 Account Managers to drive existing-customer growth and renewals.
Coach the team in value selling, territory planning, and using AI-powered sales tools to build business cases and ROI.
Partner with cross-functional teams to ensure deal momentum and forecast accuracy.
Outreach provides the only complete agentic AI platform for revenue teams, powering hundreds of use cases across sales motions. Used by world-leading enterprises like Databricks and SAP, the company fosters a culture of self-development and accountability.
Serve as the frontline operational leader of the Support team, spending about half the day in the queue and the other half coaching and driving improvements.
Develop team members through biweekly 1:1s, training, and mentoring, while owning escalations and maintaining quality standards.
Manage weekly metrics, knowledge base updates, and the Facebook support channel to turn trends into proactive improvements.
OpenEd opens the world to every learner, providing customized, world-class education and resources to over 100,000 students. They have a strong culture with an eNPS of 76, placing them in the top .1% of technology companies.