Source Job

US Unlimited PTO

  • Own end-to-end onboarding and training for new Connect and Ad Sales customers.
  • Manage customer lifecycle, driving adoption, retention, and growth using data.
  • Oversee ad campaign execution and act as first-line technical support.

Customer Success Onboarding Account Management Ad Operations Data Analysis

20 jobs similar to New Brands Ops Manager

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Unlimited PTO

  • Operate as part of an Account Team pod, owning customer health and churn lifecycle.
  • Manage churn risk end to end, partnering cross-functionally to remove blockers.
  • Proactively monitor account health signals and act before they become escalations.

Dutchie provides technology solutions for cannabis dispensaries, focusing on customer success and account management. The company is a growing SaaS platform with a collaborative culture and a pod-based team structure.

US

  • Own a portfolio of jurisdictions and act as the operational lead for everything regulatory that happens in those geos.
  • Partner closely with engineering and product to drive requirements development and shape how registration and compliance products are customized per market.
  • Translate policy and legal direction into operational playbooks and translate field signal back into product priorities.

Breezy is a global, two-sided marketplace company.

US Canada

  • Strategically own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention.
  • Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs.
  • Analyze campaign performance data to generate actionable insights for customers and internal teams.

Later is an intelligent influencer marketing company that helps brands create campaigns by combining real creator relationships, trusted intelligence, and expert guidance. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later is built on a native AI-powered platform with more than a decade of proprietary data.

US

  • Own and manage a portfolio of restaurant partners to drive performance and operational reliability on the platform.
  • Analyze KPIs, identify trends, and collaborate cross-functionally with Sales, Logistics, and Customer Success to optimize operations.
  • Act as an ambassador for Sharebite's mission, visiting partners and client sites as needed to ensure smooth execution.

Sharebite is a food ordering platform that enables companies to feed their employees while donating meals to fight food insecurity. Recognized as a fast-growing company with a mission-driven culture, they have been featured on Inc. 5000 and Fast Company's Best Workplaces for Innovators.

US Unlimited PTO

  • Assist in end-to-end setup of audience deals and campaigns, including processing confirmation and campaign creation.
  • Maintain accurate records and run regular reconciliation between internal systems and the OpenAP platform.
  • Support client reporting workflows across internal and third-party tools, preparing data files for downstream use.

OpenAP helps advertisers connect with audiences through a collaborative platform that centralizes data activation for premium national TV publishers. The company is a virtual team with concentrations in Los Angeles and New York City, offering a culture focused on personal growth and development.

Europe 7w PTO

  • Onboard new customers across EU markets, guiding them through setup and training.
  • Support customers via email, chat, video, and in person, especially where language or local context matters.
  • Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.

Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.

South Africa 5w PTO

  • Own the end-to-end success journey of a portfolio of creators, ensuring strong onboarding, activation, engagement, and retention outcomes.
  • Proactively identify risks, remove friction points, and help creators turn early product usage into meaningful business results.
  • Manage a portfolio of high-value creators and act as their primary success partner.

We use an AI-powered matching process to help job seekers get reviewed quickly and fairly. We partner with companies to manage applications and hiring, and our team is focused on creating a mission-driven, collaborative, and creator-focused work environment.

US 18w maternity 10w paternity

  • Lead a team of 8-12 Onboarding Consultants, coaching on consultative sales techniques and pipeline management to hit conversion and activation targets.
  • Monitor pipeline health, analyze performance data, and collaborate cross-functionally to refine the onboarding playbook.
  • Build and sustain a high-performing, customer-obsessed team culture through regular touchpoints, recognition, and process improvements.

Evolve is on a mission to make vacation rental easy for everyone. The company fosters a high-performing, customer-obsessed culture built on curiosity, communication, and accountability, where teammates thrive through collaboration and purpose-driven work.

Global

  • Own client relationships end-to-end, serving as the primary contact for senior stakeholders and building lasting trust.
  • Drive marketplace strategy by developing annual brand strategies and identifying growth opportunities.
  • Execute cross-functional delivery, coordinating with media, retail, creative, and sales teams to ensure high-quality project delivery.

Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They are a fast-growing global agency with a remote-first culture, focused on delivering measurable business outcomes.

United States

  • Independently manage a portfolio of paid media clients with campaign execution across Google, Meta, and Microsoft Ads.
  • Serve as primary client contact, building trust and identifying growth opportunities for retention and upsell.
  • Provide mentorship to junior team members and contribute to internal projects and process improvements.

Point Success is a Google Premier Partner specializing in AI-driven media and direct revenue impact for franchise and mid-market brands. They manage digital advertising for over 500 service-based businesses and are a preferred partner for more than 10 franchise networks and a member of the SmartBug Media Family.

Canada 4w PTO

  • Own the full onboarding lifecycle for new restaurant partners, ensuring seamless transitions from contract to live operation.
  • Leverage AI-assisted tools to configure applications, manage technical setups, and deliver high-impact training.
  • Collaborate cross-functionally with Sales, Customer Success, and Billing teams to resolve roadblocks and drive customer success.

OpenTable is a leading restaurant technology platform connecting millions of diners with over 60,000 restaurant partners. As part of Booking Holdings, they foster a global, collaborative culture centered on hospitality and innovation.

US Unlimited PTO 12w maternity 4w paternity

  • Manage and grow a portfolio of top-tier creators, driving performance and retention through data analysis and actionable recommendations.
  • Collaborate cross-functionally with Brand, Influencer, Product, and Data teams to advocate for creator needs and influence the product roadmap.
  • Own retention metrics including monthly active creators, earnings growth, and creator NPS, while spotting new opportunities for brand connections.

BrandCycle is an influencer and affiliate marketing platform representing over 7,000 social media influencers, bloggers, and content creators. Acquired by StackCommerce and backed by TPG, the company works with over 700 top brands including Target and lululemon.

US

  • Proactively support agency partners with technical inquiries and marketing strategy via Slack, chat, and email.
  • Work with Agency Partner Managers to deepen relationships, identify expansion opportunities, and flag risks.
  • Drive revenue and renewal forecasting, lead agency meetings, and translate customer feedback into product requirements.

Triple Whale is an AI operating system for modern ecommerce that helps brands optimize ad performance, creative, and inventory. Over 60,000 brands like Pressed Juicery, OUAI, and True Classic use its platform to turn complex data into profit-driving actions.

United States Unlimited PTO

  • Manage customer service operations end-to-end including escalation pathways, tooling, and metrics.
  • Partner with engineering to translate operational needs into software tickets and with marketing on campaign operations.
  • Build dashboards, track KPIs, and create systems and playbooks that let the organization scale.

Enveda is reinventing drug discovery by harnessing nature's intelligence to identify new medicines four times faster than industry standard. They are a Unicorn startup with a $150 million Series D, an award-winning culture recognized by Newsweek and Forbes, and a team driven by creativity, collaboration, and deep respect.

US

  • Own and maintain the integrated program plan across multiple major initiatives, tracking milestones and dependencies across a dozen-plus functional teams.
  • Connect strategic growth initiatives with operational reality, ensuring product, billing, and communication changes align with marketing and user-acquisition goals.
  • Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.

Vida is a virtual, personalized obesity care provider using evidence-based treatment to help patients manage obesity and related conditions. Trusted by Fortune 100 companies and major payers, it combines advanced technology with healthcare providers to break down barriers to care.

US

  • Collaborate with internal sales and Brand Platform Consultants to fulfill brand campaign obligations.
  • Secure Creators to participate in LTK Brand Advertising Campaigns and support campaign planning, management, and measurement.
  • Utilize multiple data sources to compile strategic creator casting lists and create client-facing campaign recaps.

LTK is a global technology platform that empowers lifestyle creators to monetize their content, connecting brands, creators, and shoppers with a shopping app and tools. The company has over 8,000 retailers and 1 million brands partnering with them, employing a diverse, multi-disciplinary team in a remote-first environment.

Canada

  • Manage the complete onboarding lifecycle for restaurant partners, ensuring smooth software implementation and activation.
  • Deliver engaging virtual training sessions to help teams adopt new tools and maximize platform value.
  • Coordinate technical integrations and collaborate with cross-functional teams to solve challenges proactively.

Jobgether uses AI-powered matching to connect candidates with job opportunities, ensuring fair and objective application review. They operate globally, partnering with companies to streamline hiring processes.

United States 4w PTO

  • Serve as the strategic technical and operational anchor of our global lifecycle program, designing scalable foundations for experimentation, personalization, and multi-channel measurement.
  • Define and own the technical roadmap for lifecycle tooling (e.g., Braze), ensuring data stability, governance, and cross-functional collaboration with Marketing, Data Engineering, and Analytics.
  • Operationalize A/B and multivariate tests end to end, collaborate on personalization experiments, and own reporting for journey health and experiment status.

Our mission at Oura is to empower every person to own their inner potential through award-winning products that provide insights into sleep, health, and wellness. As a quickly growing company, we ensure our team members have what they need to do their best work, both in and out of the office.

North America Canada

  • Manage end-to-end campaign execution for the World Forum series, coordinating timelines, assets, and stakeholders from brief to launch.
  • Own digital audience acquisition through city landing pages, email communications, and paid media campaigns, tracking performance and optimizing results.
  • Develop and maintain sales enablement assets like templates and slides, ensuring field teams have what they need to succeed.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

Netherlands Europe

  • Achieving growth with existing accounts (loyalty, brand expansion)
  • Achieving growth through new business in the area
  • Implementing the Sales Cycle from the marketing initiatives & trends in the market

Revlon creates beauty innovations that inspire confidence and ignite joy every day. Revlon is a leading global beauty company with a diverse portfolio of iconic brands sold around the world.