Source Job

• Architect and own the full consumer lifecycle roadmap, from pre-purchase nurture to post-purchase engagement.
• Lead lifecycle go-to-market for new program launches, owning communications plans from pre-launch through ongoing retention.
• Build and operate automated flows in Braze across email, SMS, push, and in-app channels, including complex segmentation and personalization.

Maven is the world's largest virtual clinic for women and families, offering digital programs for fertility, maternity, parenting, and menopause. With over 2,000 employer clients and recognition as a top workplace, Maven has raised over $425 million from leading investors.

• Drive user retention and engagement through lifecycle marketing strategies across email, push, and in-app channels.
• Leverage data and analytics to segment audiences, personalize content, and optimize campaigns with rigorous A/B testing.
• Own the end-to-end campaign production workflow and partner cross-functionally to scale high-performing lifecycle programs.

Calm is a leading consumer mental health company on a mission to support everyone on every step of their mental health journey. With over 180 million downloads and supporting over 3,500 organizations, Calm has been recognized as a TIME100 Most Influential Company.

• Own the lifecycle engine for multi-channel programs across cold and warm email, in-app messaging, SMS, and automation platforms.
• Build nurture and conversion programs that move users from first touch to expansion.
• Manage automation infrastructure including Customer.io, Claude, N8N to drive segmentation, behavioral triggers, lead scoring, and campaign logic.

Seamless.AI provides the world's first real-time B2B search engine to help sales teams maximize revenue. It is one of Ohio's fastest-growing companies with a diverse and inclusive workplace.

• Map the full customer journey to predict paid conversion and long-term engagement.
• Quantify the breakages, identifying where the funnel leaks by user segments.
• Design and run experiments to address breakages using in-app prompts, email, and onboarding redesign.

Koyfin is a fast-growing fintech company building a powerful analytics platform used by financial advisors and investors. They are recognized as a top-rated investment solution, valuing craftsmanship, accountability, and continuous improvement.

• Own lifecycle strategy and execution across email, in-product, and other channels to drive onboarding, activation, retention, and expansion.
• Map and maintain end-to-end customer journeys, identifying key moments, gaps, and opportunities for impact.
• Design and execute end to end lifecycle programs from ideation through launch, QA, and iteration.

Vanta helps businesses earn and prove trust by automating security monitoring and compliance. The company has a kind and talented team with a mission to restore trust in internet businesses.

• Architect a "Systems-First" Retention Model, moving from reactive saves to proactive, behavioral interventions.
• Own the Monetization Roadmap by designing, running, and analyzing pricing and packaging experiments.
• Drive AI-Native Execution, reaching for AI first to build a custom churn-prediction agent and automate segmentation.

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. With a team of 380+ people representing over 60 nationalities, they celebrate diversity and foster a workplace where everyone is heard and feels a sense of belonging.

• Develop and execute lifecycle marketing strategies to increase customer engagement, satisfaction, and revenue across multiple channels.
• Create and manage customer segmentation and targeting strategies, optimizing the customer journey through email, SMS, and push notifications.
• Collaborate with cross-functional teams and use data-driven insights to improve campaign performance and customer experience.

Social Discovery Group (SDG) is a global social discovery company that connects users across cultures through social entertainment platforms. With an international team of over 1,000 professionals working worldwide, SDG is a two-time 'Great Place to Work' winner and top-ranked for remote work.

• Define lifecycle strategy across prospect, onboarding, engagement, retention, and winback
• Own and optimize channel strategy across email, sms, chatbots, direct mailers, and in-app push notifications.
• Define messaging framework and narrative strategy that guides channel copy

Winona is a telemedicine company providing HRT for women in menopause. They've built technology in-house, including an EHR and patient portal, and have two compounding pharmacies and physicians providing care via a vertically integrated business model.

• Lead the strategy, evolution, and performance of the member engagement ecosystem, driving growth in customer lifetime value (LTV).

Wild Alaskan Company aims to accelerate the transition to sustainable food systems by fostering relationships between people, wild seafood, and the planet. They deliver wild-caught, sustainable seafood to households across the United States in a fully-remote, fast-paced, and fun working environment.

• Own the lead lifecycle from marketing-accepted lead to demo requested, designing nurture programs and ABM strategies for both high-velocity and enterprise motions.
• Manage the MAL-to-Demo-Requested conversion rate as the primary metric, collaborating with sales and revenue operations on scoring, routing, and friction removal.
• Partner with segment owners, content, product marketing, and sales to orchestrate coordinated multi-channel account plays and continuously test and optimize performance.

PerfectServe is a leading provider of clinical communication and physician scheduling solutions for healthcare organizations. With 400+ employees and over $100 million in annual revenue, the company fosters a collaborative team culture focused on innovation and customer delight.

• Own the administration and architecture of Kustomer (CRM), telephony stack, and all agent communication channels.
• Build and evolve AI tooling to enhance frontline agent performance and efficiency.
• Continuously improve system health and tooling to elevate both agent and customer experiences.

Novo is a financial technology company focused on providing digital banking services to small businesses. They are a growing company that values innovation and operational excellence.

• Own the systems, processes, and data infrastructure that enable Customer Success and Account Management teams to operate at scale.
• Design and implement integration architecture in Planhat to create a single source of truth for customer health, engagement, and commercial data.
• Build proactive alerting, playbooks, and nudge workflows that surface risks and opportunities to CSMs and AMs without manual effort.

Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, the company has been redefining search intelligence since 2012 with a strong culture (93% average approval rating, eNPS of 27) and a remote-first approach.

• Own high-impact lifecycle initiatives end-to-end, from ambiguous goals to launch, covering guest journeys like activation, reactivation, and loyalty.
• Build reliable messaging and data pipelines for campaign execution across email, SMS, and push at scale.
• Ship AI-assisted capabilities to make lifecycle marketing more autonomous, with production-ready systems.

Owner is an AI-native platform that helps local business owners succeed, starting with restaurants. The company is a remote-first, global organization with a team in the low hundreds, featuring talent from top SMB software companies like Shopify and DoorDash.

• You run supply chain operations for a curated expert network, keeping data clean and the machine moving.
• You publish weekly funnel numbers, run onboarding mechanics, reactivation campaigns, and bridging touchpoints.
• You design and execute scoped deliverables end to end, on your own schedule, as long as the cadence holds.

Taste Labs builds the data and infrastructure layer for taste, aiming to make AI feel right, not just correct. They raised $18.5M in seed funding co-led by Amplify and CRV, and most frontier labs are already their customers.

• Manage customer service operations end-to-end including escalation pathways, tooling, and metrics.
• Partner with engineering to translate operational needs into software tickets and with marketing on campaign operations.
• Build dashboards, track KPIs, and create systems and playbooks that let the organization scale.

Enveda is reinventing drug discovery by harnessing nature's intelligence to identify new medicines four times faster than industry standard. They are a Unicorn startup with a $150 million Series D, an award-winning culture recognized by Newsweek and Forbes, and a team driven by creativity, collaboration, and deep respect.

• Manage and grow lifecycle marketing programs for a portfolio of clients across email, SMS, push, and other owned channels.
• Build and optimize automated campaigns, including welcome, nurture, cart abandonment, and win-back programs.
• Lead client reporting, performance reviews, and strategic recommendations using lifecycle KPIs and analytics.

Wpromote is a digital marketing agency focused on driving growth through data-driven strategies. Recognized as a Best Place to Work by Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, the company fosters an inclusive culture with a strong emphasis on work-life balance and employee support.