Set the strategic roadmap and quarterly OKRs for lifecycle marketing, impacting retention and revenue.
Own multi-step flows and campaigns like onboarding, replenishment, VIP treatment, and churn prevention.
Translate data into actionable insights and strategies that deliver strong business outcomes and inform forecasting.
Pendulum is improving physical and mental health by restoring and enhancing the human microbiome. Their medical probiotics have transformed the consumer probiotics market, and they earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Anchor customer conversations around business impact, including cost structure reduction and scalable output.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen aims to democratize visual storytelling through accessible technology. They're building technology to empower individuals to connect with and inspire audiences by making video content creation scalable and cost-effective.
Own the end-to-end customer lifecycle, leading and driving the renewal process.
Become an expert in Sayari’s platform and data, capitalizing on an Analyst’s mindset.
Partner with Account Managers and Executives to identify and qualify expansion opportunities.
Sayari is the leader in Agentic Systems of Work for economic security and risk. They are powered by the Sayari Commercial World Model, a digital twin of global commerce resolving 10.6B+ primary-source records from 250+ jurisdictions. Their company culture is defined by a dedication to using open data to prevent illicit commercial and financial activity.
Own the strategy and execution for pricing, packaging, billing, and placement to grow the paid customer base.
Define and build the new AI credit system from the ground up, exploring how credits are bought, consumed, and tied to plans.
Partner cross-functionally with engineering, marketing, and finance to run experiments and drive free-to-paid conversion metrics.
Close builds communication-first CRM software designed to help small, scaling businesses sell more efficiently. It is a bootstrapped, profitable company with a team of approximately 100 people operating in a fully remote and transparent culture.
Own gross and net revenue retention across ChowNow's restaurant base.
Lead and develop a team of managers and individual contributors.
Design and deploy cross-sell and upsell plays mapped to ChowNow's product suite.
ChowNow is a leading player in off-premise restaurant technology. Their platform helps owners focus on serving great food by offering solutions across the entire digital dining experience, helping process $1B+ in gross food sales while saving their partners over $700M in third-party commission fees.
Own and elevate retention outcomes: Drive measurable improvements in customer retention.
Transform the CSM model: Continue to drive the team towards a proactive, lifecycle-driven engagement model.
Build a high-performing org: Recruit, coach, and develop a team of CSMs and managers.
Owner is the AI-native system local business owners use to succeed, starting with restaurants. They're building the system that replaces the many tools owners use to run their business. The team is now in the low hundreds and scaling even faster to keep pace with customer growth.
Map the full customer journey to predict paid conversion and long-term engagement.
Quantify the breakages, identifying where the funnel leaks by user segments.
Design and run experiments to address breakages using in-app prompts, email, and onboarding redesign.
Koyfin is a fast-growing fintech company building a powerful analytics platform used by financial advisors and investors. They are recognized as a top-rated investment solution, valuing craftsmanship, accountability, and continuous improvement.
Design and ship a self-serve sign-up and payment flow, from anonymous visitor to paid user, without a sales touch.
Own the new-user journey: get someone from sign-up to their first piece of branded content fast, before they bounce.
Stand up the experimentation platform: events, attribution, cohort tracking, exposure logging, the full pipeline.
Slate is a creative workspace that social teams at Amazon, Hoka, the NFL, and the Premier League use every day to ship on-brand content fast. They have a growing company with a culture of innovation and inclusivity.
Build AI workflows to send multi-channel personalized campaigns
Design prospect and lifecycle workflows powered by AI
Develop end-to-end workflows that replace manual marketing processes across channels
Brightwheel's platform supports early education and is used by millions of educators and families every day. They are the largest and fastest growing platform in early ed and are backed by top investors.
Own the guest acquisition strategy for the Olo Network.
Activate guests already with Olo Accounts as a recurring source of incremental orders.
Create a lifecycle program that turns first-time orderers into repeat Olo Network guests.
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions. They help brands increase orders, streamline operations, and improve the guest experience. With over 800 restaurant brands, they value innovation, technology's positive impact, and inclusivity.
Maintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow.
Build and maintain data pipelines that connect external sources into our marketing systems, and establish data governance standards and ensure data quality across all marketing systems.
Build automated workflows that reduce manual work for marketers and stay current on emerging AI/automation capabilities and bring a POV on what we should test next.
Instrumentl is a YC-backed startup on a mission to help the nonprofit sector drive impact by helping over 5,500 nonprofits find, win, and manage grants in one place. We're cash flow positive and doubling year-over-year, with customers who love us.
Build a high-performance Growth Marketing Engine to transform commercial properties.
Drive revenue through monetization and accelerate tenant engagement for lease renewals.
Design automated communication workflows and train AI models to scale content creation.
Playbook transforms premier commercial properties into vibrant, revenue-generating destinations. They value continuous iteration and use data to pivot and optimize for the best possible results, with AI tools supporting parts of the hiring process.
5+ years in Subscription Management or Revenue Operations for a SaaS or Marketplace company.
Deep knowledge of Usage-based / Metered billing (crucial for high-volume marketplaces).
Strong understanding of ASC 606 revenue recognition principles.
In All Media is a global technology consulting company that partners with leading organizations to design, build, and scale high-impact digital products. We operate with distributed teams across the Americas and collaborate with enterprise clients that rely on our engineering and delivery expertise to execute complex technology initiatives at scale.
Own campaign strategy across prospect and customer lifecycle.
Develop campaign concepts, write copy, and build creative from brief to send.
Design and maintain a testing agenda driving documented learnings and change.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are trusted by millions of educators and families every day and are backed by top investors. The team is passionate, talented, and customer-focused and embodies its Leadership Principles in work and culture.
Build the revenue analytics foundation: pipeline analytics, funnel conversion tracking, cohort analyses, win/loss reporting, and rep performance measurement.
Build and own the GTM operating system: CRM architecture, data infrastructure, and pipeline management that makes decisions defensible.
Operationalize account intelligence by turning market signals, customer data, and research into actionable insights, account strategy, and seller-ready outputs.
Euclid Power aims to accelerate the world’s transition to renewable energy. They empower renewable energy teams to accomplish tasks efficiently and they are building a workplace culture that they’re proud to be a part of.
Define and own the growth roadmap across acquisition, activation, retention, and monetization in alignment with company goals.
Identify growth opportunities by analyzing the full user funnel and pinpointing bottlenecks, drop-offs, and high-leverage levers.
Design, launch, and analyze A/B tests and multivariate experiments to validate growth hypotheses.
Nivoda is reimagining how the world buys and sells jewelry with a global marketplace connecting retailers and suppliers across diamonds, gemstones, and finished jewelry. They're bringing tech, data, and automation to a $350B industry and scaling fast toward their billion-dollar vision.
Build the RevOps roadmap and run the initiatives that move strategy forward.
Build the models behind unit economics, LTV:CAC, payback periods, and the ROI of every GTM bet they make.
Own the HubSpot instance: pipeline configuration, custom properties, workflow automation, data governance.
INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Founded in 2016, they are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. They value collaboration, creativity, and ownership, and they are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work.
Own company-wide revenue forecasting and build accurate models for bookings and churn.
Develop executive-level dashboards across pipeline, bookings, revenue, retention, and team productivity.
Lead and grow a high-performing RevOps team and prioritize the team’s roadmap based on business impact.
Fetch is a company that is always looking for awesome people to join their growing team. They are an equal opportunity employer, and their culture fosters inclusivity and values different backgrounds.
Define and quantify the levers that drive the business across the agent journey.
Stand up a sharp, repeatable testing and measurement cadence on the agent product.
Set the vision for how the team uses AI to automate insight generation.
Ethos is a leading life insurance technology company with a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike.
Work directly with customers to design engagement frameworks and connect subscription data to CRM platforms.
Provide input to Product and Engineering on how integrations and data payloads need to evolve.
Codify successful strategies into scalable assets like onboarding sequence templates and churn prevention playbooks.
RevenueCat removes the headaches of building and scaling in‑app subscriptions and is the default monetization platform for mobile. They are a remote‑first crew of 120+, spread across 25 countries, and guided by values: Customer Obsession, Always Be Shipping, Own It, and Balance.