Director, Revenue Operations

Revenue Strategy, Forecasting & Planning:

• Own company-wide revenue forecasting — partnering with Sales and CS leadership to build accurate, predictable weekly and quarterly models for bookings and churn
• Define and maintain pipeline health metrics, customer health scores, and forecasting methodologies that reflect real-world business dynamics
• Build scalable models for account planning, territory and segmentation design, quota setting, and compensation design

GTM Performance Reporting & Analytics:

• Develop and maintain executive-level dashboards across pipeline, bookings, revenue, retention, and team productivity
• Standardize KPI definitions across Sales, Marketing, and CS — creating a single source of truth across the organization
• Translate complex data into crisp, actionable insights that shape GTM strategy and investment decisions

Systems Ownership, Architecture and Engineering:

• Architect, implement and manage high-performing enablement technology to deliver tangible value to the business.
• Establish and enforce governance for access, data hygiene, and process compliance across all GTM systems