Set the strategic roadmap and quarterly OKRs for lifecycle marketing, impacting retention and revenue.
Own multi-step flows and campaigns like onboarding, replenishment, VIP treatment, and churn prevention.
Translate data into actionable insights and strategies that deliver strong business outcomes and inform forecasting.
Pendulum is improving physical and mental health by restoring and enhancing the human microbiome. Their medical probiotics have transformed the consumer probiotics market, and they earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list.
Lead the strategy, evolution, and performance of the member engagement ecosystem, driving growth in customer lifetime value (LTV).
Wild Alaskan Company aims to accelerate the transition to sustainable food systems by fostering relationships between people, wild seafood, and the planet. They deliver wild-caught, sustainable seafood to households across the United States in a fully-remote, fast-paced, and fun working environment.
Define lifecycle strategy across prospect, onboarding, engagement, retention, and winback
Own and optimize channel strategy across email, sms, chatbots, direct mailers, and in-app push notifications.
Define messaging framework and narrative strategy that guides channel copy
Winona is a telemedicine company providing HRT for women in menopause. They've built technology in-house, including an EHR and patient portal, and have two compounding pharmacies and physicians providing care via a vertically integrated business model.
Map the full customer journey to predict paid conversion and long-term engagement.
Quantify the breakages, identifying where the funnel leaks by user segments.
Design and run experiments to address breakages using in-app prompts, email, and onboarding redesign.
Koyfin is a fast-growing fintech company building a powerful analytics platform used by financial advisors and investors. They are recognized as a top-rated investment solution, valuing craftsmanship, accountability, and continuous improvement.
Work directly with app developers to audit their UA setups and advise on channel strategy.
Serve as the internal voice of the performance marketer, providing real-world learnings to the product roadmap.
Partner with Advocacy and Content teams to turn engagement learnings into blog posts and webinars.
RevenueCat is a monetization platform for mobile apps, helping developers understand and grow their revenue. They are a remote-first company of 150+ employees across 25+ countries with values centered around customer obsession and continuous improvement.
Manage the renewal process for high-value customer accounts, maintaining client relationships and addressing retention challenges.
Proactively mitigate churn risks, identify growth opportunities, and collaborate with sales and customer success teams.
Build client relationships, understand needs, address concerns, and identify opportunities to provide tailored solutions.
1Password is building the foundation for a safe, productive digital future. They have surpassed $400M in ARR and are continuing to accelerate, earning a spot on the Forbes Cloud 100 and teaming up with partners like Oracle Red Bull Racing.
Architect premium engagement strategy, owning vision, design, and execution of engagement initiatives.
Drive the event blueprint, leading the strategic agenda and delivery for customer immersion experiences.
Unify cross-functional ecosystems, bridging self-starting teams into a cohesive experience for customers.
Hirevue transforms how organizations discover, engage, and hire talent with its end-to-end hiring platform featuring video interviewing, assessments, and conversational AI. They have hosted over 70 million video interviews and 200 million chat-based candidate engagements for over 1200 customers.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Anchor customer conversations around business impact, including cost structure reduction and scalable output.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen aims to democratize visual storytelling through accessible technology. They're building technology to empower individuals to connect with and inspire audiences by making video content creation scalable and cost-effective.
Own the end-to-end customer lifecycle, leading and driving the renewal process.
Become an expert in Sayari’s platform and data, capitalizing on an Analyst’s mindset.
Partner with Account Managers and Executives to identify and qualify expansion opportunities.
Sayari is the leader in Agentic Systems of Work for economic security and risk. They are powered by the Sayari Commercial World Model, a digital twin of global commerce resolving 10.6B+ primary-source records from 250+ jurisdictions. Their company culture is defined by a dedication to using open data to prevent illicit commercial and financial activity.
Architect a "Systems-First" Retention Model, moving from reactive saves to proactive, behavioral interventions.
Own the Monetization Roadmap by designing, running, and analyzing pricing and packaging experiments.
Drive AI-Native Execution, reaching for AI first to build a custom churn-prediction agent and automate segmentation.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, their platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. With a team of 380+ people representing over 60 nationalities, they celebrate diversity and foster a workplace where everyone is heard and feels a sense of belonging.
Define and execute a global renewals strategy to enhance customer retention and revenue.
Build scalable renewal processes that increase efficiency and predictability while mitigating churn risk.
Lead a high-performing global renewals team, providing mentoring and development.
Jobgether's AI-powered matching ensures applications are reviewed quickly and fairly. They identify top candidates and share the shortlist with hiring companies, with final decisions managed by the internal team.