Accountabilities:
- Define and execute a global renewals strategy to enhance customer retention and revenue.
- Own the full renewal motion for annual and multi-year contracts.
- Champion a customer-first renewal experience and serve as the escalation point for complex renewals.
Requirements:
- 7-9 years of experience in SaaS renewals, customer success, or revenue operations.
- Proven ability to lead high-volume renewal operations in a subscription-based business.
- Excellent cross-functional communication and stakeholder engagement abilities.
Benefits:
- Flexible work schedule and remote work options.
- Performance-based bonus structure and competitive salary.
- Inclusive workplace culture focused on diversity and support for all employees.
Jobgether
Jobgether's AI-powered matching ensures applications are reviewed quickly and fairly. They identify top candidates and share the shortlist with hiring companies, with final decisions managed by the internal team.