Senior Associate, Strategy & Operations, DoorDash for Business (Logistics)

DoorDash

Remote regions

United States

Benefits

Unlimited PTO 16w maternity 16w paternity

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About the Role:

  • Own the Dasher and delivery experience for catering, ensuring large orders arrive on time and are set up correctly.
  • Work at the intersection of operations, logistics, and analytics to diagnose breakpoints and run fast tests.
  • Report into the Senior Manager, Strategy & Operations for DoorDash for Business.

Key Responsibilities:

  • Take end-to-end ownership of delivery quality for catering, focusing on on-time arrival, accurate drop-off, and clean handoff.
  • Figure out how catering deliveries should work by testing different approaches for Dasher selection, batching, timing, equipment, and handoff.
  • Dig into individual deliveries, talk to Dashers and customers, and trace where things break down to implement concrete fixes.

Who We're Looking For:

  • 3–5 years of experience in strategy & operations, logistics, management consulting, or high-growth marketplace environments.
  • Track record of owning operational problems end-to-end, comfortable building from scratch in ambiguous settings.
  • Strong analytical skills with SQL fluency, root cause analysis, and AI tool proficiency for automating workflows.

DoorDash

DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery. They are growing rapidly, constantly changing, and committed to employee well-being through comprehensive benefits and a diverse, inclusive culture.

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