Customer Success Manager- Media Buying (m/f/d) Remote EMEA & APAC

In this role, you will play a vital role in driving customer satisfaction, fostering long- term relationships and contributing to the overall growth and success of the company. The CSM team serves a dual-purpose role within the organization, acting as a crucial link between our customers and our product & service offerings. This position is instrumental in understanding and addressing customer needs, ensuring that our solutions are aligned with their goals and challenges. We are seeking a highly proactive Customer Success Manager who will take full ownership of customer relationships. The ideal candidate will have a solutions-oriented mindset and provide clients with proactive consultations and data-driven campaign optimization recommendations on a daily basis. The Customer Success Manager will form a deep understanding of the client’s business & goals, provide DSP advisory and strategic consultation, co-manage and optimize campaigns with the Client or Trading team, and proactively identify and address emerging client needs.