Client Solutions Director

WHAT YOU'LL DO:

• Partner with Client Executives and Solution owners to support discovery, feasibility assessments, and solution design during the pre-sales phase
• Help translate customer needs into solution approaches using IMO capabilities
• Participate in client discussions and internal planning around pilot engagements

WHO YOU'LL WORK WITH:

• Serve as the primary point of coordination for pilot execution and early-stage engagements
• Partner closely with Customer Success on implementation and ongoing customer management to ensure pilots and early deployments are executed effectively
• Collaborate with product and solutions teams to ensure customer feedback, pilot learnings, and emerging needs are captured

WHAT YOU'LL NEED:

• 7–10 years of experience in life sciences or healthcare analytics, including work related to clinical trials, patient identification and real-world data
• Ability to work across multiple internal teams and coordinate complex engagements
• Familiarity with healthcare data sources and standards, including EHR data, clinical terminology and coding systems