Senior Account Manager, Retail

The Senior Account Manager, Retail leads client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership. In this role, you will develop and contribute to campaigns, build relationships, develop expertise in Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. Expected to leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement. Drive revenue growth by owning individual targets while contributing to the pod’s shared goals and ensuring accurate team forecasting. Build consultative relationships with mid-level or executive client contacts. Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant. Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.