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About the Role:
- Collaborate with leaders to define release metrics and build source-of-truth dashboards for Commerce.
- Drive cross-functional programs across Product, Engineering, CS, and Marketing to improve activation, retention, and sentiment.
- Lead planning and governance for quarterly and annual cycles, presenting progress to senior leadership.
Requirements:
- 5–7 years total experience with significant time in Release Management, Product Analytics, or Risk Mgmt for a high-growth B2B SaaS company.
- At least 3–5 years working on cross-functional programs and mentoring team members.
- Strong analytical mindset with SQL/BI and deep customer empathy.
Impact:
- Enable the Commerce division to build a new pillar for customers: selling products, subscriptions, payments, and contracts.
- Work on a platform supporting over 1 million businesses globally, with 4 billion API hits and 2.5 billion message events daily.
HighLevel
HighLevel is an AI-powered business operating system for agencies, entrepreneurs and SMBs to build, automate and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization valuing speed and ownership.