Job Description
As the primary point of contact for clients, you will manage communications and timelines. Deliver high-quality product training to end-users with varied technical backgrounds, and design, test, and implement solutions tailored to client needs. Coordinate and lead business reviews for tier 2–3 clients. Act as an internal escalation resource for Level 1 and 2 Support. Maintain and update documentation, meeting notes, and project tracking. Proactively identify new feature opportunities and provide product recommendations. Manage post-implementation support projects and ensure strong client relationships by communicating across multiple channels such as phone, email, and video conferencing.
About PAR Technology Corporation
PAR Technology Corporation has been a leader in restaurant technology for over four decades, empowering brands worldwide to create lasting connections with their guests.