Act as a trusted technical partner, guiding organizations through onboarding, implementation, and expansion with white-glove support and best practices.
Deliver high-impact training, jumpstart engagements, and provide tailored technical consulting to help customers succeed.
Identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Grafana Labs is the company behind Grafana, the open observability platform. With over 1,600 team members across 40+ countries, we are a 100% remote company backed by leading investors and trusted by more than 35 million users and 7,000+ customers.
Partner with the Sales team to articulate the Grafana value proposition and own technical engagements with customers.
Deliver product presentations, technical evaluations, and enablement to drive customer success and close opportunities.
Collaborate with internal teams to enhance documentation, blog posts, and provide feedback on products and the competitive landscape.
Grafana Labs is the company behind the open observability cloud, providing a fully managed observability platform built for scale. With over 1,600 team members across 40+ countries and 7,000+ customers, we are a 100% remote company backed by leading investors.
Build and operate the internal engineering platform that provides application engineers with the tools, systems, and Kubernetes clusters they need to deploy and run their workloads.
Focus on cloud infrastructure, capacity management, security, engineering productivity, monitoring, and US Federal compliance across squads.
Participate in on-call rotations to ensure the health of the system and understand how people use our products.
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. We are a 100% remote company with 1,600+ team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.
Take an active role in influencing our roadmap and your own career objectives.
Drive projects from initial ideation all the way to operations once it is in the hands of customers.
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability.
Grafana Labs is behind the open observability cloud, and is founded on the principles of open source, open standards, open ecosystems, and open culture. They are a 100% remote company with 1,600+ team members across 40+ countries.
Build and maintain end-to-end observability with ELK, Prometheus, and Grafana.
Own and improve CI/CD pipelines (CircleCI, GitLab CI, GitHub Actions, ArgoCD).
Lead incident response and postmortems in a blameless culture.
Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.
Defining and driving the vision and strategy for Infrastructure Observability.
Identifying gaps in end to end experience, defining and owning the roadmap to fill those gaps.
Working closely across teams and across Orgs, collaborating with Engineering, UX, Design and other teams to deliver on your roadmap.
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.
Design, build, and operate distributed systems powering observability across ClickHouse Cloud.
Own reliability, performance, and cost-efficiency of the telemetry pipeline and storage systems.
Take part in on-call rotation and drive root-cause resolution and long-term fixes.
ClickHouse is a real-time analytics and data warehousing company recognized on the 2025 Forbes Cloud 100 list. With over 3,000 customers and rapid growth, the company fosters an innovative and fast-paced culture.
Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives.
Designing and leading the development of backend services, distributed systems, and enterprise features at scale.
Driving continuous improvement of our engineering culture through words and actions.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. The Grafana team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Manage and grow a distributed team of engineers, providing feedback and supporting career development.
Partner with product management to shape the Usage squad's roadmap, ensuring alignment with company mission and customer impact.
Guide the team through the full project lifecycle, ensuring high-quality and timely outcomes within the Usage domain.
Grafana Labs is a remote-first, open-source powerhouse with over 20M users globally. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.