Job Description
Customer Relationship Management:
- Build meaningful relationships with customers.
- Create memorable and top-notch customer experiences.
- Follow up with customers, ensuring no loose ends.
Operational Responsibilities:
- Assist Key Account Managers with administrative duties.
- Track robot site transfers and logistics.
- Keep data updated in CRM and Zendesk.
Customer Support and Communication:
- Provide routine post-sale follow-up for robot deployments.
- Ensure customers and operators are raving fans.
- Represent BotCrew at trade shows and events.
About BotCrew
Founded in 2022, BotCrew has emerged as one of the leaders in the solar robotics space for solving real world problems that provide value to our end customers.