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Key Responsibilities:
- Provide firmware support by collaborating with development teams to utilize hardware features and resolve electronic issues with firmware solutions.
- Work with manufacturing teams to quickly address electronic issues impacting yield, quality, or shipments, developing monitoring tools for failure trends.
- Collaborate with FAE and WWFA teams to support customer qualifications and satisfaction through data mining and issue resolution.
Qualifications:
- Must have a BS/MS in Electrical Engineering, Computer Science, or Computer Engineering, with experience in failure modes and system-level debugging tools.
- Proficient in hardware debug using oscilloscopes, logic analyzers, and similar tools, with knowledge of high-speed signal guidelines and C++ programming.
- Strong problem-solving skills using methodologies like A3 and 8D, along with the ability to develop and maintain test scripts in TCL and Python.
Compensation and Benefits:
- Salary range is based on factors like education, experience, skills, performance, and location, with eligibility for bonuses and long-term incentives.
- Benefits include paid vacation, sick leave, medical/dental/vision insurance, life and disability insurance, flexible spending accounts, and a 401(k) plan.
- Additional voluntary benefits and programs such as tuition reimbursement, transit benefits, and an employee stock purchase plan are offered.
Western Digital
Western Digital powers global innovation by pushing the boundaries of technology to make the impossible possible, providing data-centric solutions and storage devices for businesses and consumers. The company is a key partner to large, high-growth organizations and fosters a culture of problem solvers working together as the next big thing in data.