Similar Jobs
See allManager, Executive Administration
Life360
US
Executive Assistance
People Management
Process Improvement
IT Support Engineer
Masabi
Colombia
IT Support
Google Workspace
Troubleshooting
Technical Support IT (6-month Contract)
ShareGate
Canada
Microsoft 365
Entra ID
SaaS Tools
Senior IT Systems Engineer
Midnite
UK
Google Workspace
Microsoft 365
Workflow Automation
IT Administrator
Partner Company
Global
Google Workspace
Troubleshooting
SaaS Administration
Role:
- Own the end-user support experience and drive shift to self-service.
- Serve as senior escalation point for complex issues and eliminate root causes.
- Coach front-line analysts and manage SLAs.
Responsibilities:
- Build AI agents and automations for routine requests.
- Manage hardware inventory and user lifecycle automation.
- Keep knowledge base and runbooks accurate.
Benefits:
- 100% paid medical, dental, vision.
- Paid parental leave and 401(k) matching.
- Flexible PTO and remote-first culture.
Life360
Life360 is a mobile app and tracking device company focused on keeping families connected and safe. It has over 500 remote-first employees and serves over 100 million monthly active users.