Lead a team of five Executive Assistants, providing coaching, feedback, and development through regular 1:1s.
Personally support 2-3 executives while setting standards, tools, and ways of working for executive support across Life360.
Drive company-wide processes and platforms, including travel booking platform Navan, and own offsite playbooks.
Life360 provides family safety and location-sharing technology through its app, Tile trackers, and pet GPS devices, serving over 102 million users globally. The company is a remote-first workplace with more than 500 employees, focused on collaboration and AI-native ways of working.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Deliver reliable, human IT support to employees, handling access, SaaS tools, and endpoint administration.
Own device fleet management and document team knowledge to reduce repeat requests.
Use AI tools like Claude to automate processes and improve support efficiency.
ShareGate is a leading Microsoft 365 migration and governance platform trusted by over 100,000 IT pros. It is developed by Workleap Technologies, a Montréal-based software company with a fast-moving, builder-driven culture.
Build and maintain Midnite's SaaS infrastructure including Google Workspace, M365, Slack, n8n, and Notion.
Provide 2nd and 3rd line technical support for corporate IT and support global onboarding/offboarding.
Automate workflows, support secure AI adoption, and manage office networks remotely.
Midnite is a next-generation sports betting and gaming platform built for a new wave of players. With over 400,000 players, we're a high-performance team operating at pace, with high ownership and constant iteration.
Manage user access and IT equipment requests through the IT Service Desk, including onboarding and offboarding processes.
Provide first-line technical support via Slack and maintain internal IT documentation, FAQs, and troubleshooting guides.
Track SaaS expenses, conduct software and asset inventories, and support the IT & Security Administrator as needed.
The hiring company is a technology-driven organization with a fully remote team. It values autonomy, collaboration, and minimal bureaucracy, offering a supportive and dynamic work environment.
Deliver reliable, human, and efficient IT support to every Workleap employee.
Own access and SaaS tool management, device fleet maintenance, and knowledge documentation.
Use AI daily to speed up request resolution and drive process improvements.
Workleap is a Montreal-based tech company that builds software to improve how people experience work, including Workleap Agent and ShareGate for Microsoft 365. Trusted by over 15,000 companies, it has a builder culture that values fast iteration and AI-enabled productivity.
Handle escalations from Tier 1, lead incident response, and resolve issues within SLAs.
Administer Microsoft Entra ID, Microsoft 365, and endpoint management for macOS and Windows.
Automate manual work using PowerShell, shell scripting, Power Automate, and support IT projects and audits.
Totara is a global learning platform trusted by more than 1,500 organizations and 21 million users worldwide. We help organizations build workforce readiness through flexible learning, compliance, and talent development solutions for complex and highly regulated environments across public and private sectors.
Own and continuously improve Osano's internal IT operations, including endpoint management, identity and access, and corporate infrastructure.
Deliver a near-term IT roadmap aligned with company growth, identifying gaps and prioritizing improvements.
Serve as the internal technical lead for SOC 2 IT audit evidence and controls, implementing security policies and compliance standards.
Osano is a data privacy platform that helps organizations comply with regulations like GDPR and CCPA through consent management and vendor risk monitoring. Backed by top-tier investors including Baird Capital and Jump Capital, the company is scaling fast and has been recognized as a Great Place to Work for four straight years with 97% employee satisfaction.
Provide reliable, human IT support for all teams, managing access, SaaS tools, and the computer fleet.
Analyze and resolve technical issues, document learnings, and use AI tools like Claude to accelerate solutions.
Propose and lead process and tool improvements while collaborating on incidents and projects.
Workleap is a Montreal-based tech company founded in 2006 that builds Workleap agent and ShareGate, a Microsoft 365 migration and governance tool trusted by 15,000+ companies. The culture is builder-driven, fast, and transparent, focused on real impact.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Build and ship end-to-end features across backend services and iOS/Android mobile surfaces for the Verticals team.
Work with AI tools like Claude Code as a first-class collaborator to define and codify AI-native engineering practices.
Take full ownership of production code, on-call, and member impact, starting with the Aging in Place vertical.
Life360 keeps people close to the ones they love through its mobile app, Tile tracking devices, and Pet GPS tracker, offering location sharing, driver reports, and crash detection. With over 100 million monthly active users and 500+ remote-first employees, the company fosters a culture guided by values like being direct with respect and members before metrics.
Own HealthEquity's SaaS application catalog and ensure every application meets technical and security requirements.
Guide SaaS requests through Finance, Cybersecurity, IT approvals, and Technology Review Board reviews.
Partner with IT, Security, Procurement, and business teams while leading a two-person team without direct authority.
HealthEquity empowers healthcare consumers by providing innovative HSA and health savings solutions that connect health and wealth. The company values its team members as its greatest asset and fosters a purple culture where the person is valued more than the position.
Joko is an AI shopping app helping consumers save time and money with cashback, coupons, price alerts, and an AI assistant. It's a certified B Corp with 120+ team members in Paris, Barcelona, and New York, serving 7M users.
Own the support queue, triaging and resolving customer issues against SLAs.
Diagnose technical issues across APIs, integrations, and data mappings, escalating to Engineering when needed.
Act as named support contact for dedicated accounts and run compliance operations like I-9 and E-Verify.
Onboarded is a platform that helps customers run onboarding and compliance operations. It is a fast-growing startup with a remote-first culture and an AI-first support team that invests in employee growth.
You will build and lead a distributed technical support engineering team, recruiting and coaching engineers while staying hands-on in complex cases.
You will own the end-to-end support experience, including intake, escalation, customer communication, and 24/7 incident response.
You will partner with Engineering and Product to reduce interruptions, improve knowledge tooling, and design AI-native support systems.
GrowthLoop built the first composable CDP, helping marketers leverage live, first-party data from their cloud warehouse to launch highly targeted campaigns. Founder-led, the company partners with brands like Google, Costco, Ford, and Whirlpool, and is now building an agentic system using causality data to improve customer outcomes.
Serve as the first point of contact for employee requests across IT helpdesk, People processes, expenses, and benefits, resolving tickets promptly and empathetically.
Process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.
Use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.
Benepass is a fintech platform that helps companies design and administer personalized employee benefits. Backed by leading investors and named one of Inc. Magazine's Best Workplaces of 2023, the company has raised approximately $75 million and fosters an inclusive, remote-first culture.
Build the agent runtime and orchestration platform for scheduling and monitoring AI agents.
Operate MCP and LLM gateways for secure model access and data connections.
Ensure observability, evals, and reliability of AI inference in production.
Life360 provides a mobile app and devices for location sharing, safe driving, and crash detection for families. It has more than 500 remote-first employees and focuses on keeping people close.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Lead the AI Platforms team, setting the roadmap for internal AI adoption and future product-facing AI capabilities.
Build and scale the shared AI platform including model access, agent runtime, MCP integrations, and cost controls.
Partner with engineering, security, and product teams to evolve the agentic development lifecycle and drive adoption.
Life360 is a family safety company whose mission is to keep people close to the ones they love, with location sharing, crash detection, and tracking devices. They serve over 102 million monthly active users and are a remote-first company with more than 500 employees, focused on becoming an AI-native organization.
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues.
Tune our AI-powered ticketing system to automate self-service and reduce ticket volume.
Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.