Deliver reliable, human, and efficient IT support to every Workleap employee.
Own access and SaaS tool management, device fleet maintenance, and knowledge documentation.
Use AI daily to speed up request resolution and drive process improvements.
Workleap is a Montreal-based tech company that builds software to improve how people experience work, including Workleap Agent and ShareGate for Microsoft 365. Trusted by over 15,000 companies, it has a builder culture that values fast iteration and AI-enabled productivity.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues.
Tune our AI-powered ticketing system to automate self-service and reduce ticket volume.
Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Own and scale Censys's IT infrastructure and internal technology stack end-to-end.
Lead AI adoption across internal tools and workflows to maximize leverage from AI systems.
Manage the complete endpoint lifecycle, identity systems, software budgets, and vendor relationships.
Censys provides real-time internet intelligence and threat insights to governments, over 50% of the Fortune 500, and leading threat intelligence providers. They value diversity and are committed to creating an inclusive environment for all employees.
Lead IT strategy, operations, and security, including support, enterprise technology, and automation.
Drive AI and automation initiatives to eliminate manual work and improve employee experience.
Manage technology vendors, optimize spend, and build a high-performing IT team.
Appen is a leader in AI training data, specializing in human-generated data to train, fine-tune, and evaluate AI models across generative AI, large language models, computer vision, and speech recognition. The company, with a global crowd of over 1 million contributors in more than 200 countries, has been powering AI for over 30 years.
Provide escalated technology support and coaching to independent financial advisors across Quebec and Atlantic Canada.
Act as a liaison between advisors and internal support teams to coordinate complex issues and minimize business disruption.
Deliver guidance on cybersecurity, data management, and approved technology tools, with travel within Eastern Canada as required.
Our partner provides technology support and guidance to independent financial advisors across Eastern Canada. They foster a remote-first, flexible culture focused on employee wellbeing, inclusion, and professional growth.
Provide day-to-day technical support for employees and corporate systems.
Manage onboarding, offboarding, accounts, permissions, and SaaS platforms like Google and Microsoft.
Take ownership of recurring IT tasks and improve processes through automation and documentation.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the DC area for 12 consecutive years and prides itself on an employee-centric culture and career development.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Design and implement technology solutions across Microsoft and Mac environments, including M365, Intune, and Azure.
Partner with project managers to deliver client-facing IT projects within an MSP environment.
Build AI-assisted workflows using PowerShell, Python, APIs, and Power Automate with safeguards.
SugarShot is a managed services provider delivering IT, cybersecurity, cloud, and advisory services to growing businesses. They value clear communication, ownership, and continuous improvement, with teams across Engineering, Project Management, Service Delivery, and Client Success.
Manage and resolve complex inbound technical tickets via email and live chat, leading occasional video calls for high-priority issues.
Act as the bridge between customer friction and product solutions by identifying, reproducing, and documenting bugs for Engineering.
Write and maintain technical documentation, leverage AI tools for self-serve resources, and automate support workflows.
Procurify is an agentic procurement platform that helps mid-market organizations control spend, trusted by hundreds of companies managing over $100B in spend. They are a remote-first team of builders with a culture of no egos, offering flexible work and growth opportunities.
Design, build, and maintain the Microsoft 365 tenant architecture and corporate IT environment.
Own the full macOS and Windows endpoint lifecycle, including MDM enrollment, patching, and encryption.
Automate IT workflows and identity processes using PowerShell and Microsoft Graph.
This organization is establishing a scalable IT foundation across Microsoft 365, identity, and endpoints. It is a growing, technically sophisticated company with a fully remote team across Canada, the US, and Europe.
Own the firm's internal IT environment, including hardware, software, identity, access, and cloud systems.
Manage the full technology lifecycle for employees and core Microsoft 365, Entra ID, Intune, SharePoint, and Teams systems.
Lead cybersecurity strategy, vendor management, and the development of a scalable technology roadmap.
Waylin Partners is a leading provider of FP&A, data, and accounting consulting services. It is a growing, fully remote organization that values collaboration, ownership, and scalable processes.
Provide meeting and executive support, including note-taking, action item tracking, and calendar management.
Assist with interview coordination, stakeholder communication, and follow-ups.
Conduct technical research and use AI tools to support productivity and create clear summaries.
20four7VA is a remote staffing agency that connects businesses with independent contractors and virtual assistants worldwide. It offers a vibrant community with constant support, free training, and upskilling opportunities.
Provide customer support via tickets, phone, email, and virtual meetings to help customers use Texada's applications.
Troubleshoot and resolve complex software issues while managing urgent incidents and coordinating with internal teams.
Create training documentation and knowledge articles, and coach customers on best practices.
Texada builds cloud-native software for heavy equipment dealerships and rental businesses, connecting sales, service, and rental on one platform. The company values innovation, learning, and diversity, with a collaborative and inclusive culture.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Manage and mentor the End User Support Specialist, owning tickets and acting as technical escalation point.
Drive AI and automation across IT support workflows to improve efficiency and reduce repetitive tasks.
Own IT procurement and vendor management, plus ensure reliable IT systems alongside SRE and Security.
Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.