Manage and mentor the End User Support Specialist, owning tickets and acting as technical escalation point.
Drive AI and automation across IT support workflows to improve efficiency and reduce repetitive tasks.
Own IT procurement and vendor management, plus ensure reliable IT systems alongside SRE and Security.
Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.
Build and run internal IT infrastructure, identity and access, device fleet, and SaaS tooling for a fully remote company.
Establish reliable IT processes and collaborate with Security and Engineering to meet SOC 2 and ISO 27001 standards.
Own endpoint security and device posture management with tools like JumpCloud, Google Workspace, and Cloudflare.
Consensys is an independent blockchain infrastructure company and a leading developer behind the Ethereum ecosystem. It operates across the US, Europe, and Australia with a fully remote, globally distributed team that values impact over hours.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Lead global IT service desk operations ensuring 24/7/365 follow-the-sun support for 7,500 employees across five countries.
Drive AI transformation initiatives, implementing intelligent self-service, automation, and AI copilots to enhance efficiency.
Manage budgets, vendors, and strategic partnerships while fostering a culture of customer service excellence.
HealthEdge provides AI-powered operational infrastructure for health insurance companies, helping them modernize operations and compete effectively. With strong market momentum, they are growing and investing in their team, fostering a culture of innovation and collaboration.
Lead secure, reliable IT operations for clinical research sites and remote environments, managing enterprise networking, cloud services, and endpoint platforms.
Oversee network infrastructure including switching, wireless, firewalls, SD-WAN, and VPN, ensuring high availability through monitoring and incident response.
Manage IT enterprise solutions like Microsoft Azure, 365, Intune, and JAMF, and implement AI-driven automation to streamline operations.
Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations and clinicians globally, the company is dedicated to ensuring everyone has the opportunity to understand their health and contribute to medical breakthroughs.
Run the operational core: engineering, client support, cybersecurity, and IT operations.
Ensure service delivery, accountability, and our 97% client retention rate.
Build operational scorecards and drive automation across the technology organization.
Personified is a managed IT and cybersecurity services provider for campaigns, non-profits, and mission-aligned organizations. The company is a small, fast-moving team that acts as an extension of its clients' IT departments, aiming to build trust and keep bad actors out.
Build the internal AI stack hands-on: agents, MCP connectors, prompt libraries, and governed knowledge for engineering, product, and design.
Own experiments end-to-end in a dedicated AWS environment with Terraform, shipping what works and driving adoption.
Drive behavior change across the org through enablement, training, and an operating rhythm.
BetterHelp is on a mission to make mental health care more accessible, as the world's largest online therapy service with over 30,000 licensed therapists. Founded in 2013, we're a diverse, mission-driven team that deeply invests in employee well-being and professional development.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Own UPSTACK's internal IT operations, including endpoint management, internal technology projects, and outside vendor/MSP relationships.
Lead end-to-end internal IT projects such as platform transitions, network upgrades, and hardware refresh cycles while ensuring SLA adherence and cost-effectiveness.
Manage the device fleet with Microsoft Intune and Jamf, and support the migration to Microsoft Entra ID Conditional Access under a Zero Trust model.
UPSTACK is a full-service technology brokerage that helps businesses make smarter technology investments through vendor-neutral advisory and execution services. The company serves 6,500+ clients and manages over $1B in annual technology spend, fostering a customer-focused culture under founder and CEO Christopher Trapp.
Own endpoint protection strategy, roadmap, and backlog.
Define AI governance on devices, including shadow AI use and control.
Ensure software works in environments we don't control, from MDM to VPNs.
DNSFilter is a network security company providing AI-driven threat protection and content filtering. We are a rapidly growing team with a collaborative, innovative, and results-oriented culture.
Own and improve Zen's internal IT systems and security, focusing on automation and scalability.
Manage identity and access, SaaS estate, device fleet, and compliance processes.
Build security policies and incident response, ensuring a clear, defensible posture.
Zen Educate uses technology to help schools save money and educators find rewarding work, aiming to improve education efficiency. With around 600 employees across the UK and US, the company values a sustainable pace, diverse perspectives, and inclusive culture.
Own the IT roadmap, identity and access management, and SaaS/endpoint operations.
Partner with Engineering, People Operations, Security, and Finance to deliver reliable IT services.
Build scalable processes, automation, and vendor management to support a growing remote-first organization.
Benepass provides a customizable fintech platform that lets companies design, administer, and track employee benefits and perks. Backed by over $75M in funding and named an Inc. Best Workplace, the company values flexibility, inclusion, and innovation.
Own the business systems estate end to end, including NetSuite, Salesforce, and integrations, and set the architecture and roadmap.
Lead the SOC 2 Type II programme, security policy, and identity and access management across multiple countries.
Drive AI adoption across the company, building governance frameworks and automating manual processes.
We are the first end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections. We are a growing company with teams across the UK, US, and Portugal, and we foster a collaborative and innovative culture.
Lead a team of backend engineers on Core Services, owning people, execution, and outcomes.
Stay technically credible on critical-path systems, reviewing designs and debugging as needed.
Champion an AI-native culture, using AI heavily in your own work and coaching the team.
Benepass provides a fintech platform that lets companies customize benefits for their employees' individual needs. Backed by leading investors, the company has raised ~$75M in equity and was listed on Inc. Magazine's Best Workplaces of 2023. They foster a culture of high trust, accountability, and AI-native work.
Lead support for CMS's enterprise AI services, keeping high-profile users productive and happy.
Own the support queue, set the standard for response and quality, and mentor support staff.
Maintain SOPs, knowledge base articles, and support UAT and post-deployment testing.
Skyward is a people-centered IT company focused on modernizing government services through innovative technology. They have a collaborative, motivated team with a culture of integrity, compassion, and authenticity.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Provide day-to-day technical support for employees and corporate systems.
Manage onboarding, offboarding, accounts, permissions, and SaaS platforms like Google and Microsoft.
Take ownership of recurring IT tasks and improve processes through automation and documentation.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the DC area for 12 consecutive years and prides itself on an employee-centric culture and career development.
Manage and improve internal IT systems, resolve escalated issues, and drive automation and security initiatives.
Maintain core SaaS platforms like Okta, Google Workspace, and Jamf with admin-level proficiency.
Identify and implement AI-driven or automation-based solutions to streamline repetitive processes.
OpenSesame transforms workforce development with an AI-powered marketplace of skill-building courses and learning pathways. With over 2,000 companies including 150+ of the Global 2000, we are a remote-first, performance-driven organization that values inclusion and innovation.
Own identity, access, and IT operations across the SaaS and cloud stack, automating repetitive tasks.
Manage user lifecycle, handle support requests, and administer tools like Google Workspace, GitHub, and 1Password.
Automate processes using Terraform, Python, and Slack APIs, and support security operations and deployments.
Centrifuge is building the open infrastructure for tokenized real-world assets, having partnered with S&P Dow Jones Indices and crossed $1.7B in TVL. The company is a well-funded, remote-first team of over 20 people, backed by leading investors and live across more than ten blockchains.