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Your role:
- You're at the heart of the employee experience, delivering fast, human support for access, SaaS tools, and endpoints.
- You'll solve issues, document learnings, and propose improvements to team processes.
Your impact:
- Own access and SaaS tool management, keep the device fleet reliable, and cut repetitive requests.
- Use AI daily to speed up resolution and free up time for higher-value projects.
What you'll bring:
- Solid first- and second-line IT support experience with Microsoft 365 and Entra ID.
- Comfort with device fleet management on Windows/macOS and using AI automation.
- Fluency in French and English.
ShareGate
ShareGate is a leading Microsoft 365 migration and governance platform trusted by over 100,000 IT pros. It is developed by Workleap Technologies, a Montréal-based software company with a fast-moving, builder-driven culture.