Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide escalated technology support and coaching to independent financial advisors across Quebec and Atlantic Canada.
Act as a liaison between advisors and internal support teams to coordinate complex issues and minimize business disruption.
Deliver guidance on cybersecurity, data management, and approved technology tools, with travel within Eastern Canada as required.
Our partner provides technology support and guidance to independent financial advisors across Eastern Canada. They foster a remote-first, flexible culture focused on employee wellbeing, inclusion, and professional growth.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Design, build, and maintain the Microsoft 365 tenant architecture and corporate IT environment.
Own the full macOS and Windows endpoint lifecycle, including MDM enrollment, patching, and encryption.
Automate IT workflows and identity processes using PowerShell and Microsoft Graph.
This organization is establishing a scalable IT foundation across Microsoft 365, identity, and endpoints. It is a growing, technically sophisticated company with a fully remote team across Canada, the US, and Europe.
Deliver prompt, high-quality IT support across productivity tools, operating systems, and identity management.
Communicate clearly with customers and collaborate with Engineering to improve automation workflows.
Participate in shift rotations as part of a 24/7/365 support operation.
Fixify is building an AI-native IT automation platform that combines technology with a human touch. The company is a remote-first, fast-moving environment where quality and collaboration matter.
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues.
Tune our AI-powered ticketing system to automate self-service and reduce ticket volume.
Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Own and scale Censys's IT infrastructure and internal technology stack end-to-end.
Lead AI adoption across internal tools and workflows to maximize leverage from AI systems.
Manage the complete endpoint lifecycle, identity systems, software budgets, and vendor relationships.
Censys provides real-time internet intelligence and threat insights to governments, over 50% of the Fortune 500, and leading threat intelligence providers. They value diversity and are committed to creating an inclusive environment for all employees.
Manage and mentor the End User Support Specialist, owning tickets and acting as technical escalation point.
Drive AI and automation across IT support workflows to improve efficiency and reduce repetitive tasks.
Own IT procurement and vendor management, plus ensure reliable IT systems alongside SRE and Security.
Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.
Provide meeting and executive support, including note-taking, action item tracking, and calendar management.
Assist with interview coordination, stakeholder communication, and follow-ups.
Conduct technical research and use AI tools to support productivity and create clear summaries.
20four7VA is a remote staffing agency that connects businesses with independent contractors and virtual assistants worldwide. It offers a vibrant community with constant support, free training, and upskilling opportunities.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Serve as the primary escalation point for Tier 1-3 technical support for a remote-first team.
Own end-to-end user lifecycle management, IAM strategy, and device management via Microsoft Intune.
Drive security and HIPAA compliance while automating workflows with PowerShell and Bash.
Nadia Care is a maternal health startup reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. It is a growing distributed team that values empathy, collaboration, and resilience, offering wrap-around support including doula care and care navigation.
Provide day-to-day technical support for employees and corporate systems.
Manage onboarding, offboarding, accounts, permissions, and SaaS platforms like Google and Microsoft.
Take ownership of recurring IT tasks and improve processes through automation and documentation.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the DC area for 12 consecutive years and prides itself on an employee-centric culture and career development.
Own the firm's internal IT environment, including hardware, software, identity, access, and cloud systems.
Manage the full technology lifecycle for employees and core Microsoft 365, Entra ID, Intune, SharePoint, and Teams systems.
Lead cybersecurity strategy, vendor management, and the development of a scalable technology roadmap.
Waylin Partners is a leading provider of FP&A, data, and accounting consulting services. It is a growing, fully remote organization that values collaboration, ownership, and scalable processes.