Own and scale the Admin Copilot subscription business, including revenue forecasting, expansion, and retention.
Expand the delivery service catalog through AI-enabled tools and productized solutions to drive proactive optimization.
Lead, develop, and hold a team of Technical Account Managers to high technical and delivery standards.
Total Expert is the Customer Operating System for financial services, combining context and action to help humans and AI Assistants engage customers. Since 2016, they have enabled more than seven trillion dollars of funded loan volume.
Own the support queue, triaging and resolving customer issues against SLAs.
Diagnose technical issues across APIs, integrations, and data mappings, escalating to Engineering when needed.
Act as named support contact for dedicated accounts and run compliance operations like I-9 and E-Verify.
Onboarded is a platform that helps customers run onboarding and compliance operations. It is a fast-growing startup with a remote-first culture and an AI-first support team that invests in employee growth.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Lead the Customer and Technical Support teams, owning strategy, headcount, and budget for the support function.
Drive AI-enabled support to make operations more efficient while maintaining an exceptional human-centered experience.
Partner with Product and Engineering to build AI-powered support capabilities specific to healthcare.
Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense.
Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.
Lead, hire, and scale a high-performing Technical Account Management team, fostering extreme ownership and technical excellence.
Own team-level performance against GRR, NRR, customer satisfaction, and product adoption, while serving as a senior escalation point for strategic accounts.
Bridge customers, Product, and Engineering by translating field intelligence into platform roadmap decisions and championing agentic AI adoption.
Oscilar is building the most advanced AI Risk Decisioning platform, helping banks, fintechs, and digital organizations manage fraud, credit, and compliance risk. It is a mission-driven company founded by industry veterans from Meta, Uber, Citi, and Confluent, with a culture of extreme ownership and making the internet safer.
Build, scale, and lead AssetWatch's support organization, managing 20+ support managers and engineers across time zones.
Drive support quality, reduce resolution times, and lead AI integration for productivity gains.
Lead support reorganization into Tier 1 and Tier 2 specialized teams with performance metrics.
AssetWatch powers manufacturing uptime through condition monitoring for global manufacturers. We are a devoted and capable team of world-renowned engineers and business leaders, growing rapidly and building the future of predictive maintenance.
Own support and adoption for enterprise AI platforms, from onboarding to vendor escalations.
Build custom integrations, Slackbots, and agents connecting AI tools to internal workflows.
Manage incoming AI use-case requests while keeping stakeholders updated.
Nortal builds AI and data systems for global enterprises and public institutions. For over 25 years, it has fostered an autonomous, no-micromanagement culture with about 160 hires a year.
Manage and grow a team of 3 to 7 technical support specialists through 1:1s, mentorship, and quarterly growth alignments.
Own OKRs and drive quality through ticket reviews, process documentation, and AI-assisted QA.
Serve as an escalation point and partner cross-functionally with sales, product, and engineering to advocate for clients.
Boostlingo is a leading language technology platform powering interpretation and translation services for healthcare, legal, government, and enterprise clients worldwide. Named an Inc. Magazine Best Workplace for four consecutive years, we are a high-growth, mission-driven team with a fun, energetic culture and robust benefits.
Own the most complex escalations end to end, from data mapping defects to forecast anomalies and integration failures.
Build tooling and agentic AI workflows to deflect support volume, quantify impact, and drive root-cause fixes.
Mentor Tier 1 and Tier 2 engineers, write playbooks, and represent Support in cross-functional forums.
Afresh builds AI for grocers to reduce waste and increase sales. After 70% revenue growth in 2025, it scaled to 6 enterprise solutions in 10% of the U.S. market with a culture of proactivity, kindness, candor, and humility.
Own complex technical investigations for top-tier customers, analyzing code and logs.
Bridge support and engineering with clear escalations and SDK troubleshooting.
Coach teammates, lead retrospectives, and drive improvements to documentation.
Spreedly provides an intelligent payments platform, connecting merchants to 150+ payment gateways and 40+ payment methods through a single API. Founded in 2007, the company's 'Spreedlings' value transparency, courageous collaboration, and self-driven leadership.
Lead the GTM AI Engineering team, building AI agents, copilots, and workflow automations for Sales, Customer Success, Support, and Enablement.
Spend about 70% of your time hands-on building (prototyping agents, writing code, designing evals) and 30% leading strategy and influencing stakeholders.
Own the GTM AI platform architecture, evaluation frameworks, model routing, and adoption across the field.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recent public company, Samsara values autonomy, long-term thinking, and a growth mindset, with a flexible remote-first culture.
Lead a hands-on engineering team to build and evolve the Case Management Platform, the technical backbone for patient case flow across multiple product lines.
Drive AI-native transformation by embedding AI tools, agent orchestration, and modern engineering practices into daily work.
Partner with product, operations, and business stakeholders to translate priorities into delivery while owning the full SDLC.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. The company is comprised of highly dedicated professionals from world-class institutions, working to make personalized genetic testing part of standard care.
Work directly with operations, finance, clinical, and business teams to identify bottlenecks and design practical AI-driven solutions.
Build automations, dashboards, and lightweight internal applications using Python, SQL, APIs, and low-code tools.
Own projects end-to-end from problem discovery to deployment, delivering measurable business impact.
Urrly is a healthcare technology company that uses AI to improve operational efficiency and accuracy. It emphasizes fairness in hiring, using AI to review applications based solely on job-related factors.
Combine hands-on AI engineering with platform support to ensure teams can effectively use approved AI tools and internal solutions.
Monitor platform health, usage, and adoption, ensuring AI tools remain reliable and effective for business teams.
Design, build, and maintain custom integrations, Slackbots, and AI agents that connect enterprise AI tools with internal content, systems, and workflows.
The partner company distributes AI platforms across international organizations, focusing on security and IT. It operates with a small distributed LATAM team and supports US-based clients, offering a collaborative remote environment.
Set UpGuard's automation and AI strategy, define OKRs, and own the roadmap for the internal AI co-worker ug-buddy.
Lead and coach a team of AI and automation engineers, run sprint delivery, and ensure production systems are secure and reliable.
Drive cross-functional automations, set platform standards, and work with departments to identify efficiency opportunities.
UpGuard is a cyber risk management company that builds an AI-driven platform to replace manual security bottlenecks. It is a globally recognized, well-funded employer with a highly engaged team and a great work culture.
Lead Data & AI pursuits from qualification to signed SOW, shaping solutions and modeling economics.
Serve as technical lead on two client engagements, owning architecture and technical quality.
Build reference architectures, estimating models, and solution patterns for reuse.
Valtech is an experience innovation company that helps brands unlock value through data, AI, creativity, and technology. They have a global, borderless framework and a values-driven culture emphasizing share, care, and dare, with opportunities for international careers.
Lead and mentor an AI-first team of internal tool developers, owning the roadmap for our support experience.
Serve as a hands-on technical leader, writing and reviewing code in Python, TypeScript/JavaScript, and Apex.
Own Zendesk platform and integrations with Salesforce and ServiceNow, using AI to automate ticket triage and resolution.
Wiz is a cloud and AI security platform that connects code, cloud, and runtime to help teams secure cloud and AI applications. Trusted by over 65% of the Fortune 100, we are one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creative freedom.
Lead and grow a team of developers, coaching craft and career growth.
Build alongside the team with architecture review, pairing, and shipping.
Own Activation as an outcome, shipping weekly releases and running experiments.
Jane builds products and tools that thousands of clinics rely on to run their businesses and care for patients. Jane is a founder-led, high-growth SaaS company with a remote-first team, more than 70,000 businesses running on the platform, and 250,000+ practitioners using it daily.