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Duties & Responsibilities:
- Provide on-site and remote technical support for USMEPCOM sites.
- Troubleshoot network, telecom, cabling, and hardware incidents.
- Support outage response, installations, and relocations.
Required Qualifications:
- Active Secret clearance and relevant degree/experience.
- Four years of IT field support experience.
- Ability to travel and participate in on-call rotation.
Skills & Competencies:
- Network and telecommunications troubleshooting.
- Structured cabling and equipment installation.
- Strong documentation and customer service skills.
DecisionPoint Corporation
DecisionPoint Corporation provides IT and mission support services to federal government clients. The company emphasizes customer service, mission readiness, and reliable technical support.