Supervisor

Responsibilities:

• Review and process applications in all DOHMH license applications and all relevant information.
• Mange the day to day operations of the unit.
• Supervise staff, including tracking and assigning tasks, to ensure productivity and effectiveness, conducting training and providing guidance

Operations:

• Develop, document and implement internal systems, policies, and procedures that help to organize and guide the division’s work and operations, document database issues, and improve overall performance.
• Check records for accuracy of information and for conformity with established policy and procedures.
• Back up other supervisors and units as directed

Communication:

• Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license.
• Answer telephone calls, emails and written correspondence and communicate applicant information.
• Attend seminars, meetings and/or trainings