Troubleshoots and corrects daily disruptions to productivity.
Ensures that the RBS provides a high level of service to the Affiliate operations based on the Statement of Work
Manages the staff operations and administration for the RBS program, including optimizing shift schedules, according to Affiliate needs.

Specific Responsibilities:

Maintains a working knowledge of all processes and procedures being supported by the assigned teams.
Participates as required in the recruitment of the new RBS staff on behalf of Affiliates with operations housed in RBS facilities.
Supports and guides Team Leads in their management of daily work assignments

Qualifications:

Experience in laboratory technical coordination/laboratory supervisory.
Minimum university bachelor’s degree in a technical area related to the team’s work requirements.
A minimum of 5 years’ related work experience, and a minimum of one year under RBS program.

SGS

SGS is the world’s leading testing, inspection and certification company. They are recognized as the global benchmark for quality and integrity with 93,000 employees operating a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

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