Security Engineer (Support)

Role Overview:

• This position is for a Security Engineer (Support) based in India, fully remote.
• The role focuses on managing security tickets, incident triage, and supporting security operations.

Key Responsibilities:

• Manage the information security ticketing process and ensure resolution within SLAs.
• Serve as initial point of contact for security events and conduct Tier 1 triage.
• Provide technical support, investigate alerts, and maintain documentation.

Requirements:

• 2-4 years of experience in IT support or security operations.
• Strong understanding of security principles and troubleshooting skills.
• Relevant certifications like CompTIA Security+ are advantageous.

Benefits:

• Equity, 21 days annual leave, and comprehensive health insurance.
• Work-from-home allowance and access to a learning platform.
• Remote work from anywhere in India with occasional travel to Hyderabad.