Provide responsive, high-quality support to enterprise B2B customers on zero-trust security and network segmentation products.
Own technical issues end-to-end, investigating complex problems across Linux, networking, virtualization, and cloud environments.
Collaborate with engineering and support teams to drive resolutions and recommend preventive improvements.
The hiring company provides cybersecurity and network security solutions built around zero-trust technologies for enterprise customers. It operates as a collaborative global organization with an inclusive culture, flexible remote work, and opportunities for continuous learning.
Advise product engineering teams on secure coding, vulnerability management, and secure-by-design practices.
Conduct threat modeling using established frameworks such as STRIDE, PASTA, and MAESTRO to identify risks.
Partner with architecture teams to embed security principles into product design and ensure regulatory compliance.
This is a global technology company focused on product development and security. It fosters a collaborative culture with an emphasis on innovation, continuous learning, and knowledge sharing across distributed teams.
Act as the technical expert supporting customers using Zimperium's mobile security solution.
Troubleshoot and resolve customer issues through research, diagnosis, and collaboration with internal teams.
Maintain high customer satisfaction and take ownership of issues from resolution to documentation.
Zimperium is the world leader in mobile security, providing AI-driven, on-device protection for mobile devices and applications. They are a fast-growing company with a mission to empower secure operations in dynamic digital environments.
Configure, monitor, and maintain cloud and network environments including AWS, Azure, and GCP.
Troubleshoot complex infrastructure and connectivity issues while applying cybersecurity best practices.
Collaborate with cross-functional teams to ensure reliability, security, and operational efficiency.
Our partner is a technology company that provides secure, reliable infrastructure solutions. They operate as a fully remote team with a collaborative culture.
Provide first-line technical support for corporate and data center environments, diagnosing and resolving issues remotely.
Install, configure, and maintain IT systems, including hardware, software, and network equipment.
Collaborate with cross-functional teams to support IT projects, system upgrades, and infrastructure improvements.
The company focuses on sustainable infrastructure and technologies that create positive environmental and societal impact. It has a fast-paced, entrepreneurial culture centered on innovation, learning, respect, and operational excellence.
Provide day-to-day administration, configuration, maintenance, and production support for the ServiceNow HRSD platform.
Troubleshoot complex issues, perform root-cause analysis, and coordinate incident triage with cross-functional teams.
Support platform releases, integrations, security, and enhancements while mentoring colleagues as a subject matter expert.
A technology company seeking an experienced ServiceNow professional to support its HR service delivery platform. The organization offers a collaborative remote work environment and opportunities for professional growth.
Participate in process improvement initiatives and maintain knowledge of ITIL best practices.
Netrix Global provides the people, processes, and technology to run and scale modern businesses. We are a top system integrator (CRN VAR500) serving healthcare, manufacturing, government, and more, with a culture of ownership and teamwork.
Act as a liaison between partners and the Security Operations Center, providing exceptional customer support via phone, email, and chat.
Break down complex SOC concepts and product behavior into digestible guidance for partners, ensuring understanding during incidents.
Collaborate with internal teams to clarify detection coverage and product issues, while advocating for partner needs and improving documentation.
Huntress is a cybersecurity company that provides enterprise-grade managed security products to protect businesses. Founded in 2015, the company protects over 4 million endpoints and 7 million identities worldwide with a fully remote team.
Act as an intermediary between partners and the SOC team, providing exceptional customer support via phone, email, and chat.
Break down complex SOC concepts, log data, and product behavior into digestible guidance for partners.
Collaborate with internal teams to troubleshoot product issues and advocate for partner needs.
Huntress is a cybersecurity company founded by former NSA operators, offering enterprise-grade security to businesses of all sizes. It is a fully remote global team securing over 5M endpoints and 11M identities, with a culture of passionate ethical hackers.
Own complex technical escalations and manage corporate IT environment, including access governance, identity administration, and SaaS management.
Handle L1 escalations, onboarding/offboarding, and security incidents with end-to-end ownership.
Drive automation and process improvement using scripts, APIs, and AI to enhance IT support efficiency.
The company is a globally distributed technology organization supporting a complex, enterprise-grade product ecosystem. It fosters a flat, transparent culture with strong emphasis on ownership, collaboration, and continuous learning.
Create and maintain complex, scalable data models in Snowflake using dbt.
Expose datasets effectively in BI tooling to enable robust self-service analytics.
Mentor junior analytics engineers, fostering knowledge-sharing and professional growth.
Paddle provides digital product companies with a payment infrastructure as a Merchant of Record, eliminating payment fragmentation. They are backed by investors including KKR and FTV Capital, serving over 6,000 software sellers in 245 territories with a transparent, collaborative, and respectful culture.
Own and resolve complex L4 support escalations, conducting root cause analysis and collaborating with Engineering and Product teams.
Create and maintain technical documentation, troubleshooting guides, and self-service resources to improve support efficiency.
Analyze support trends and translate findings into actionable recommendations for product quality and customer experience.
They are a global remote-first technology company focused on delivering exceptional customer experiences and scalable solutions. They foster a collaborative environment that values ownership, continuous learning, and innovation.
Lead the implementation and optimization of compliance, legal, and HR technology platforms to support business operations.
Collaborate with legal, compliance, HR, and IT teams to translate business requirements into scalable technology solutions.
Ensure alignment with healthcare regulations, data privacy standards, and governance policies across enterprise systems.
The hiring company is a partner organization specializing in enterprise technology solutions for compliance, legal, and HR operations. The company operates in a regulated environment with a focus on security and digital transformation, though specific size and culture details are not provided.
Act as a senior member of the SOC, independently managing and resolving security incidents end-to-end.
Lead incident investigations, perform root cause analysis, and drive lessons learned.
Collaborate with global security teams to develop and improve processes, tooling, and operational best practices.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. The company is consistently ranked in the CRN VAR500 as a top system integrator and fosters a culture of ownership, teamwork, and respect.
Serve as the initial point of contact to resolve client technical issues and manage ticket queues within SLAs.
Provide clients with advice on privacy and identity theft best practices while coordinating with Account Success and Security teams.
Enroll devices onto the BlackCloak platform and maintain working knowledge of solutions to contribute to client education.
BlackCloak protects corporate executives and high-profile individuals from hackers, privacy leaks, and identity theft. The company is extremely fast-growing, with an impressive client base of Fortune 500 companies and a dedicated team fostering a dynamic, remote-first culture.
Configure and manage Linux security policies, including access controls, firewalls, and privileged-user management.
Monitor SIEM alerts and logs to identify threats, apply patches, and conduct vulnerability assessments.
Develop security automation scripts and incident response strategies to strengthen infrastructure.
Jobgether is an AI-powered recruitment platform that matches candidates with hiring companies. It operates with a remote-first culture and emphasizes fast, objective, and fair candidate evaluation through AI matching.
Improve and maintain AWS security configurations including IAM, GuardDuty, and CloudTrail.
Manage security tooling across the organization including EDR, MDM, DLP, and respond to SOC alerts.
Lead vulnerability management activities, coordinate patching, and support compliance assessments.
This company is a fully remote, international technology firm specializing in cloud and operational security. It has a diverse team of over 40 nationalities and a culture that values curiosity, ownership, and continuous improvement.
Manage vulnerability assessments across operating systems, containers, dependencies, and application environments.
Perform vulnerability triage, validation, and proof-of-concept testing to determine real-world security impact.
Collaborate with engineering teams to communicate risks and drive remediation efforts.
This company provides a large-scale software platform for AI and data science solutions, serving organizations with demanding compliance and risk requirements. It fosters a culture of innovation, transparency, and collaboration, with a growing security function and an inclusive workplace.
Provide technical support and troubleshooting to customers via email, telephone, chat, or remote sessions.
Manage a queue of support tickets for high priority and mission critical technical issues.
Collaborate with Product, Learning, and Account teams to ensure customer success and maintain internal knowledge base.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce by consolidating identity, device, and access management. The company helps organizations globally eliminate complexity and is committed to being Remote First with teams in 15+ countries.