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Responsibilities:
- Manage and support the ServiceNow HRSD platform, including administration, configuration, maintenance, and production support.
- Deliver enhancements, support integrations, coordinate incident triage, and ensure platform security and stability.
- Drive quality assurance, document configurations, and provide technical leadership and mentoring.
Requirements:
- 8+ years of professional experience with strong ServiceNow HRSD expertise.
- Hands-on experience with Employee Center, Virtual Agent, workflows, scripting, ACLs, integrations, and reporting.
- Excellent troubleshooting, communication, and stakeholder-management skills.
Benefits:
- Remote work opportunity in India with flexibility to work from home.
- Comprehensive benefits including medical, dental, vision, life insurance, and retirement savings.
- Professional development and exposure to large-scale enterprise technology environments.
Partner Company
A technology company seeking an experienced ServiceNow professional to support its HR service delivery platform. The organization offers a collaborative remote work environment and opportunities for professional growth.