Job Description
You'll help shape how AI and human-centered learning come together and build meaningful programs that directly support our people. You will own the day-to-day rollout and configuration of our AI-powered learning platform - including content curation, tagging structure, learner UX, and admin setup. Also design and pilot just-in-time learning tools for managers using AI and other emerging technologies. Monitor adoption and feedback, and make recommendations for platform and content improvements. Lead operations for manager development programs Proactively identify process gaps and drive improvements across programs. Develop practical, engaging learning resourcesβjob aids, nudges, videos, and guides that support managers in the flow of work. Build and maintain role-based learning paths, aligned with Plaidβs leadership expectations (LAP), team needs, and org priorities. Partner with HRBPs and functions leads to co-create learning solutions that are timely, relevant, and high-impact. Own comms and rollout plans for new learning experiences, tools, and platform updates.
About Plaid
Plaid powers the tools millions of people rely on to live a healthier financial life.