Job Description

We are seeking a highly motivated Senior Sales Operations Strategy and Planning Manager to support our Hyperscaler (AWS, Azure, Google) Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow’s biggest priorities. This is an individual contributor role operationally supporting a sales team to achieve their business objectives and quota. In this role, you will: Drive operational readiness of hyperscaler sales geographical and GTM program expansions Be the Subject Matter Expert on hyperscaler sales GTM operations in all transformation programs. Own and drive sales GTM operations deliverables in all transformation workstreams. Assess and resolve operational impacts/gaps/risks of transformation changes; ensure launches are successful with no disruption to sales cycle and rep compensation. Collaborate with extended cross-functional teams on issue identification and solutioning. Understand transformation impact to sales territories and quotas and drive needed actions. Lead all operational annual planning activities for the hyperscaler sales organization Own sales territory analysis and design, compensation plan design, quota modeling and headcount plans / tracking. Formulate and present recommendations to leadership. Collaborate with cross-functional planning team to understand, document, communicate and drive planning calendar and deliverables. Coordinate annual planning across hyperscaler operations and ensure all deliverables are met correctly and on time.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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