Licensing and Credentialing Analyst

This role supports Physical Therapists (PTs) through all stages of the licensing and credentialing lifecycle. This position plays a critical role in ensuring our clinicians are appropriately licensed and credentialed to deliver care across various states and health plans. The ideal candidate has a foundational understanding of licensing and credentialing processes, strong organizational skills, and a service-oriented mindset. Key Responsibilities: Create, maintain, and regularly update comprehensive records of licensing and credentialing documentation for all Physical Therapists. Partner 1:1 with PTs to support the acquisition of new state licenses, guiding them through the process and ensuring timely submission of all necessary documentation. Coordinate credentialing efforts for PTs with various health plans, acting as a liaison between clinicians and plans to facilitate smooth and timely credentialing. Release appropriate information and documentation to external agencies upon request, following all relevant policies and privacy regulations. Monitor license and credential expiration dates; proactively notify PTs and assist them in completing renewal requirements ahead of deadlines. Serve as a knowledgeable resource to PTs by answering questions and providing guidance on basic licensing and credentialing processes, including Sword-specific requirements and those of external organizations.