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Team:
- Serve as technical escalation point and mentor for three fellow engineers.
- Balance account coverage to maintain onboarding velocity and quality.
- Synthesize field insights to iterate onboarding methodologies and tooling.
Responsibilities:
- Lead technical discovery sessions with enterprise customers.
- Guide provisioning of Neo4j AuraDB and self-managed clusters across AWS, Azure, GCP.
- Implement security hardening, enterprise SSO, and data ingestion pipelines.
Qualifications:
- 5+ years in technical customer-facing role with player-coach experience.
- Hands-on experience with cloud ecosystems and enterprise networking.
- Proficiency in IaC, Linux, containerization, and graph databases.
Neo4j
Neo4j is the graph intelligence platform that transforms data into knowledge for AI systems, trusted by 84 of the Fortune 100. With over 600 employees and a global community, it offers an inclusive culture and has raised over $600M in funding.