Customer Onboarding Engineer

Horizon3

Remote regions

US

Salary range

$126,000–$140,000/yr

Benefits

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Role Summary:

  • Customer Onboarding Engineer with 5+ years enterprise experience owning new customer's first 30 days.
  • Requires technical depth in cloud, Linux, networking, containers, identity, and security for production deployment.

What You Will Do:

  • Lead customer kickoff, manage 30-day plan, and provide best practices for NodeZero deployment.
  • Diagnose and resolve implementation failures across cloud infrastructure, networking, and identity.
  • Collaborate with Engineering, Product, and Sales to unblock issues and mentor junior engineers.

Required Qualifications:

  • Bachelor's in CS or equivalent with 5+ years in technical support, cloud ops, or implementation.
  • Strong Linux administration, Docker, AWS/Azure/GCP, networking fundamentals, and identity management.

Perks:

  • Competitive compensation with salary range $126,000-$140,000 plus equity.
  • Health, vision, dental insurance, flexible vacation, and generous parental leave.

Horizon3

Horizon3 is a fast-growing, remote cybersecurity company that helps organizations find and fix exploitable attack vectors with their NodeZero platform. They are a team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.

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