Source Job

$126,000–$140,000/yr
US

  • Own the customer onboarding from kickoff to production deployment within 30 days.
  • Diagnose and resolve implementation issues across cloud, Linux, containers, and networking.
  • Collaborate with cross-functional teams and mentor junior engineers on deployment patterns.

Linux Docker Cloud Infrastructure Networking Identity Management

20 jobs similar to Customer Onboarding Engineer

Jobs ranked by similarity.

$95,000–$130,000/yr
US

  • Own customer cases end to end via Slack, Teams, email, and calls.
  • Troubleshoot Qumulo across AWS, Azure, GCP, and on-prem hardware.
  • Diagnose server hardware issues and coordinate replacements with OEM partners.

Qumulo's cloud data platform manages exabytes of data, unifying files, objects, and workloads across edge, core, and cloud. They have over 1,100 customers and promote an open, collaborative, data-driven culture.

India

  • Guide enterprise customers through foundational deployment stages as a hands-on player-coach and technical anchor for a four-person onboarding team.
  • Perform technical discovery, provision Neo4j AuraDB and self-managed clusters, and implement security hardening, networking, and data ingestion pipelines.
  • Mentor team members, serve as escalation point, and produce deliverables like architecture diagrams and runbooks to ensure smooth handoffs.

Neo4j is the graph intelligence platform that transforms data into knowledge for AI systems, trusted by 84 of the Fortune 100. With over 600 employees and a global community, it offers an inclusive culture and has raised over $600M in funding.

US Canada Unlimited PTO 18w maternity 12w paternity

  • Triage, investigate, and resolve complex customer issues involving Chainguard Images with modern DevOps tools.
  • Escalate issues to Engineering, maintain clear communication, and document solutions in Knowledge Base.
  • Participate in on-call rotation and collaborate cross-functionally to drive product improvements.

Chainguard provides hardened, secure, production-ready builds of open source software for enterprises and AI agents, helping organizations build faster and stay compliant. The company is venture-backed by top investors and serves Fortune 500 clients like OpenAI, Snap Inc., and Snowflake, fostering a culture of trust, intentional action, and customer obsession.

Global

  • Run technical discovery with Sales and Engineering to map customer workflows and technical constraints.
  • Lead deployment engineering, including infrastructure validation, network configuration, and system readiness verification.
  • Support accreditation, align stakeholders, scope integrations, and deliver tailored demos for new deployments.

Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019 and valued at over $2 billion, the company is a distributed team of builders from military, operational, and technology backgrounds.

US

  • Design and manage cloud systems, applications, policies, and strategy for Inductive Automation.
  • Develop scalable architecture on IaaS and PaaS platforms, including AWS, Azure, and GCP.
  • Build infrastructure-as-code, operate Kubernetes workloads, and participate in on-call rotation.

Inductive Automation provides industrial automation software and solutions that help customers quickly turn ideas into reality by removing technological and economic obstacles. The company fosters a collaborative culture with a focus on work-life balance, professional development, and team engagement.

$130,680–$213,840/yr
Global

  • Embed with customer engineering teams to design, build, and ship production solutions using Docker products and custom integrations.
  • Own the technical journey from discovery and architecture through prototyping, implementation, and production rollout.
  • Partner with Solutions Architects, Product, and Engineering to turn field learnings into reusable patterns and influence the roadmap.

Docker makes developer tools for building, sharing, and running applications, including Docker Desktop, Docker Hub, and Docker Scout. The company is a globally distributed, remote-first team trusted by over 20 million monthly users and 20 billion container pulls.

$150,000–$180,000/yr
US

  • Take handoff from GTM and own the full onboarding journey to production.
  • Map customer-side approval paths and drive timely decisions.
  • Coordinate internal experts to resolve blockers and improve processes.

Tessera Labs is a high-growth startup backed by Foundation Capital that redefines enterprise modernization using governed, multi-agent AI. Built by leaders in AI and enterprise transformation, it compresses ERP modernization from years to weeks.

US

  • Administer and troubleshoot Oracle Cloud Infrastructure services to ensure availability and performance.
  • Manage cloud networking, identity and access management, and hybrid-cloud connectivity.
  • Monitor systems, resolve incidents, and document configurations to maintain security and reliability.

This role is with a partner company seeking an Oracle Cloud Infrastructure Administrator for a six-month consulting engagement. The organization focuses on managing and securing cloud infrastructure and offers a fully remote, independent working environment.

US 4w PTO 16w maternity 4w paternity

  • Manage cloud infrastructure using Infrastructure as Code and scale a Ruby on Rails stack.
  • Implement monitoring tools, debug production issues, and partner with feature teams to operate safely.
  • Plan for infrastructure growth, automate systems, and respond to reliability/security incidents.

Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. The company raised $450M in Series D in March 2025 and fosters a culture of product engineering with autonomous PODs.

$255,000–$295,000/yr
Global

  • Set long-term technical direction for enterprise platform capabilities including licensing, entitlements, account administration, and MSP workflows.
  • Guide architecture for multi-tenant services, account models, permissions, and asset allocation across customer and partner accounts.
  • Mentor senior engineers, drive cross-team technical initiatives, and ensure production reliability through observability and safe rollout practices.

Horizon3 is a cybersecurity company that develops NodeZero, an autonomous pentesting platform for finding and verifying exploitable attack vectors. They are a fast-growing, fully remote team of former special operations cyber operators and engineers, focused on a culture of respect, collaboration, ownership, and results.

$126,000–$172,000/yr
US

  • Troubleshoot and solve customer technical issues on the Wiz platform using collaboration and transparency.
  • Identify escalations and manage incident requests with engineering teams while creating scalable support solutions.
  • Participate in on-call rotation for after-hours, holiday, and weekend support coverage.

Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.

US Unlimited PTO 12w maternity 12w paternity

  • Own the full onboarding lifecycle from requirements gathering to post-launch review.
  • Manage data imports, integrations, and configurations to align systems with customer needs.
  • Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.

Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.

$200,000–$215,000/yr
US

  • Act as the primary post-sales technical liaison, delivering consultative support and resolving complex issues elevated beyond standard support.
  • Drive customer success by ensuring product adoption, leading technical QBRs, and identifying up-sell and cross-sell opportunities.
  • Serve as an internal advocate for customers, relaying product feedback to PM and engineering while leading training and onboarding.

Huntress is a cybersecurity company providing enterprise-grade protection with a 24/7 human-led SOC. Founded in 2015 by former NSA cyber operators, they are a remote-first team with a culture of inclusivity and customer commitment.

US Unlimited PTO 18w maternity 12w paternity

  • Partner with regional Sales Leadership to develop technical sales strategies and account plans.
  • Lead and mentor a team of sales engineers, including hiring and performance management.
  • Collaborate with sales to identify customer requirements and provide technical expertise.

Chainguard provides hardened, secure, and production-ready builds of open source software for enterprises. It is a venture-backed company serving Fortune 500 clients including OpenAI and Snowflake, with a remote-first culture.

$64,800–$118,800/yr
Europe

  • Run customer onboarding end-to-end: connect cloud accounts, deploy sensors, and achieve first blocked change.
  • Write and tune SQL-based policies mapped to compliance frameworks, minimizing false positives.
  • Debug customer environments, provide structured feedback to engineering, and create reusable playbooks.

Linro is a Berlin-based cloud security company building a real-time, agentic cloud-security platform. Founded in 2026 and built fully remote across Europe, Linro's platform is real and working with plenty still to shape.

$120,900–$234,000/yr
US

  • Translate cloud architecture into detailed network implementation requirements including VNet/VPC design, routing, and traffic flow.
  • Act as technical bridge between Architecture and Cloud Engineering teams, guiding private connectivity and hybrid cloud solutions.
  • Troubleshoot complex cloud network issues, partner with operations on root cause analysis, and ensure consistency with enterprise standards.

Genworth empowers families to navigate the aging journey with confidence, providing guidance, products, and services for long-term care. A Fortune 1000 company headquartered in Richmond, VA, we foster an inclusive culture where employees bring their full selves to work, supported by values of humanity, collaboration, and continuous improvement.

$125,000–$160,000/yr
US 3w PTO

  • Design, implement, and optimize AWS cloud networking infrastructure, including VPCs, subnets, and security groups.
  • Configure AWS networking services such as Transit Gateway, VPC peering, Direct Connect, and hybrid connectivity.
  • Troubleshoot, document, and support network visibility tooling and migrations from on-premises to AWS.

Effectual is a cloud services company that helps clients design, implement, and optimize networking infrastructure on AWS. As a professional services team, Effectual emphasizes technical excellence and collaborative delivery, with cloud engineers and architects working together to solve complex customer challenges.

UK

  • Monitor production and SaaS environments, respond to alerts, and proactively investigate potential issues.
  • Execute deployments and CI/CD workflows, troubleshoot failed workloads, and perform remediation procedures.
  • Own operational requests, participate in incident response, and improve automation, monitoring, and documentation.

RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications. They are a cybersecurity company focused on container security and operate with a globally distributed team.

UK

  • Work collaboratively and independently to design and deliver solutions for cloud hosted production infrastructure.
  • Help design, build and support resilient cloud infrastructure and security technologies.
  • Participate in an on-call rotation for maintenance of cloud solutions.

Ping Identity provides an intelligent cloud identity platform that enables secure and seamless digital experiences. They serve over half of the Fortune 100 with a global workforce and a flexible, collaborative culture that champions individuality.

US Unlimited PTO 16w maternity 8w paternity

  • Build and improve the internal platform engineers use to develop, test, deploy, and operate ngrok.
  • Treat infrastructure like software by automating operational workflows, improving reliability, and scaling systems.
  • Contribute to builder tools, deployment systems, CI/CD infrastructure, and internal abstractions.

We are an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio, we have a serious-software, playful-culture team.