Job Description
We are seeking a highly skilled and empathetic Customer Support Specialist to join our world-class support team. This is a critical role responsible for providing our users with an outstanding customer experience, ensuring every customer feels heard and valued, and representing our brand online at all times. You will provide users with an outstanding customer experience via in-app live chat, phone, and email; think critically and proactively to solve complex problems, taking ownership of issues; collaborate with multiple internal stakeholders; and document all customer interactions and resolutions in Zendesk. Also, you will provide feedback and suggest new automations to improve efficiency.
About Breezy
We're seeking a skilled Customer Support Specialist to provide our users with an outstanding customer experience, ensuring every customer feels heard and valued.