Outbound Product Management, Director - Telecom

The Team:

• Responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio.
• Collaborate closely with multiple cross-functional teams.

The Role:

• Lead customer adoption initiatives for our Teleco and Media offerings.
• Focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform.
• Collaborate with customers and internal teams to drive adoption.

What You'll Do:

• Create technical enablement and adoption content that highlights product value.
• Conduct onboarding and enablement sessions to scale adoption across customers and partners.
• Manage community engagement and create content that drives interest and success.

Qualifications:

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• 12+ years of total experience in the telecommunication industry.
• Strong sense of accountability, with the ability to influence, lead, and execute effectively.