Similar Jobs
See allDivisional Claims Manager
Mercury Insurance
US
Claims Handling
Leadership
Data Analysis
Client Manager, Commercial Lines
Trucordia
US
Risk Management
Commercial Lines Account Manager
Jobgether
US
Insurance
Account Management
Client Service
Senior Claims Representative (BI, GLPD, PIP)
West Bend
US
Claims Handling
General Liability
Negotiation
National Accounts Claims Supervisor – Commercial Auto & Trucking
CCMSI
US
Litigation Management
Key Responsibilities:
- Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal.
- Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes.
- Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements.
Qualifications & Experience:
- 3-7+ years of experience within a TPA, insurance carrier, or claims organization.
- Strong background in auto liability, general liability, and/or workers’ compensation claims.
- Proven experience in a client-facing, consultative, or account management role.
Skills & Expertise:
- Deep understanding of claims lifecycle, coverage, and TPA service delivery models.
- Strong analytical skills with the ability to interpret and present claims data.
- Excellent communication and presentation skills with client-facing confidence.
Cottingham & Butler Claims Services
Cottingham & Butler Claims Services helps clients through life's toughest moments by delivering claims services. They aim to hire and grow the best professionals in the industry, guided by a culture of 'better every day' and a focus on continuous improvement.